School: Arts and Humanities
This unit information may be updated and amended immediately prior to semester. To ensure you have the correct outline, please check it again at the beginning of semester.
Unit Title
Interpersonal and Helping SkillsUnit Code
CSV1103Year
2016Enrolment Period
1Version
1Credit Points
15Full Year Unit
N
Mode of Delivery
On Campus
Online
Description
This unit develops the fundamental helping skills required by human service workers in community settings. A systems approach to helping is examined. The helping process is based on a lifeskills helping model including issues of: establishing an appropriate helping environment, clarifying, exploring problems, setting realistic goals, closing a helping exchange, and referral procedures. The distinction between advocacy, mediation, helping and counselling will also be addressed. The case management approach is explored. Exploration of the student's own values and attitudes is considered an essential component.
Non Standard Timetable Requirements
Offshore delivery
Equivalent Rule
Unit was previously coded COU3205, CSV1105
Learning Outcomes
On completion of this unit students should be able to:
- Apply gender and culture sensitive practice within communities.
- Demonstrate a knowledge of casework management.
- Demonstrate a knowledge of community agencies in the local situation.
- Describe the interface between helping people and the philosophy of empowerment.
- Develop information and resource directories relevant to helping people.
- Explain the ethics of helping people in a community context.
- Explain the ideology of helping in a community context.
- Identify the counselling and referral needs of people.
- Practice crisis intervention with young people when appropriate.
- Utilise appropriate conversational skills with individuals and groups in informal contexts.
Unit Content
- Casework management approaches.
- Conversational skills across and within all settings.
- Crisis intervention.
- Differentiation of and responsibility in roles: mediation, negotiation, advocacy, counselling, helping.
- Gender and culture sensitive practice in working with people and communities.
- Information, referral and resource services in the community.
- The ideological and ethical framework for helping people: social justice, social change, empowerment; confidentiality, legal issues, interpersonal involvement.
Additional Learning Experience Information
Lectures, seminars, case studies, simulations, presentations and online interactions.
Assessment
GS1 GRADING SCHEMA 1 Used for standard coursework units
Students please note: The marks and grades received by students on assessments may be subject to further moderation. All marks and grades are to be considered provisional until endorsed by the relevant Board of Examiners.
ON CAMPUS| Type | Description | Value |
|---|
| Assignment | Essay | 50% |
| Reflective Practice | Critique of practical skills and in class participation | 50% |
ONLINE| Type | Description | Value |
|---|
| Assignment | Essay | 50% |
| Reflective Practice | Critique of practical skills and on line participation | 50% |
Text References
- ^ Geldard, D., & Geldard, K. (2012). Basic personal counselling: A training manual for counsellors (7th ed.). Frenchs Forest, NSW: Pearson Education.
- Young, M. E. (2005). Learning the art of helping: Building blocks and techniques. New Jersey: Pearson Education.
- Woodside, M., & McClam,T. (2002). Introduction to human services. Pacific Grove, CA: Brooks/Cole.
- Bolton, R. (2005). People Skills. Brookvale, NSW: Simon & Schuster.
- Schneider Corey, M., & Corey, G. (2007). Becoming a helper (5th ed.). Belmont, CA: Thomson Brooks/Cole.
- Nelson-Jones, R. (2003). Basic counselling skills: A helper's manual. Thousand Oaks, CA: Sage.
- Brill, N., & Levine, J. (2005). Working with people:The helping process (8th ed.). Boston: Pearson Education.
- Brammer, L. M., & MacDonald, G. (2003). The helping relationship: Process and skills (8th ed.). Sydney: Prentice-Hall.
- Hill, C.E. (2004). Helping skills: Facilitating exploration, insight and action (2nd ed.). Washington: American Psychological Association.
- Sullivan. (2008). Counsellors and counselling: A new conversation. Frenchs Forest, NSW: Pearson Education Australia.
^ Mandatory reference
Disability Standards for Education (Commonwealth 2005)
For the purposes of considering a request for Reasonable Adjustments under the Disability Standards for Education (Commonwealth 2005), inherent requirements for this subject are articulated in the Unit Description, Learning Outcomes and Assessment Requirements of this entry. The University is dedicated to provide support to those with special requirements. Further details on the support for students with disabilities or medical conditions can be found at the Access and Inclusion website.
Academic Misconduct
Edith Cowan University has firm rules governing academic misconduct and there are substantial penalties that can be applied to students who are found in breach of these rules. Academic misconduct includes, but is not limited to:
- plagiarism;
- unauthorised collaboration;
- cheating in examinations;
- theft of other students' work;
Additionally, any material submitted for assessment purposes must be work that has not been submitted previously, by any person, for any other unit at ECU or elsewhere.
The ECU rules and policies governing all academic activities, including misconduct, can be accessed through the ECU website.
CSV1103|1|1
School: Arts and Humanities
This unit information may be updated and amended immediately prior to semester. To ensure you have the correct outline, please check it again at the beginning of semester.
Unit Title
Interpersonal and Helping SkillsUnit Code
CSV1103Year
2016Enrolment Period
2Version
1Credit Points
15Full Year Unit
N
Mode of Delivery
On Campus
Online
Description
This unit develops the fundamental helping skills required by human service workers in community settings. A systems approach to helping is examined. The helping process is based on a lifeskills helping model including issues of: establishing an appropriate helping environment, clarifying, exploring problems, setting realistic goals, closing a helping exchange, and referral procedures. The distinction between advocacy, mediation, helping and counselling will also be addressed. The case management approach is explored. Exploration of the student's own values and attitudes is considered an essential component.
Non Standard Timetable Requirements
Offshore delivery
Equivalent Rule
Unit was previously coded COU3205, CSV1105
Learning Outcomes
On completion of this unit students should be able to:
- Apply gender and culture sensitive practice within communities.
- Demonstrate a knowledge of casework management.
- Demonstrate a knowledge of community agencies in the local situation.
- Describe the interface between helping people and the philosophy of empowerment.
- Develop information and resource directories relevant to helping people.
- Explain the ethics of helping people in a community context.
- Explain the ideology of helping in a community context.
- Identify the counselling and referral needs of people.
- Practice crisis intervention with young people when appropriate.
- Utilise appropriate conversational skills with individuals and groups in informal contexts.
Unit Content
- Casework management approaches.
- Conversational skills across and within all settings.
- Crisis intervention.
- Differentiation of and responsibility in roles: mediation, negotiation, advocacy, counselling, helping.
- Gender and culture sensitive practice in working with people and communities.
- Information, referral and resource services in the community.
- The ideological and ethical framework for helping people: social justice, social change, empowerment; confidentiality, legal issues, interpersonal involvement.
Additional Learning Experience Information
Lectures, seminars, case studies, simulations, presentations and online interactions.
Assessment
GS1 GRADING SCHEMA 1 Used for standard coursework units
Students please note: The marks and grades received by students on assessments may be subject to further moderation. All marks and grades are to be considered provisional until endorsed by the relevant Board of Examiners.
ON CAMPUS| Type | Description | Value |
|---|
| Assignment | Essay | 50% |
| Reflective Practice | Critique of practical skills and in class participation | 50% |
ONLINE| Type | Description | Value |
|---|
| Assignment | Essay | 50% |
| Reflective Practice | Critique of practical skills and on line participation | 50% |
Text References
- ^ Geldard, D., & Geldard, K. (2012). Basic personal counselling: A training manual for counsellors (7th ed.). Frenchs Forest, NSW: Pearson Education.
- Woodside, M., & McClam,T. (2002). Introduction to human services. Pacific Grove, CA: Brooks/Cole.
- Sullivan. (2008). Counsellors and counselling: A new conversation. Frenchs Forest, NSW: Pearson Education Australia.
- Bolton, R. (2005). People Skills. Brookvale, NSW: Simon & Schuster.
- Nelson-Jones, R. (2003). Basic counselling skills: A helper's manual. Thousand Oaks, CA: Sage.
- Hill, C.E. (2004). Helping skills: Facilitating exploration, insight and action (2nd ed.). Washington: American Psychological Association.
- Brill, N., & Levine, J. (2005). Working with people:The helping process (8th ed.). Boston: Pearson Education.
- Brammer, L. M., & MacDonald, G. (2003). The helping relationship: Process and skills (8th ed.). Sydney: Prentice-Hall.
- Young, M. E. (2005). Learning the art of helping: Building blocks and techniques. New Jersey: Pearson Education.
- Schneider Corey, M., & Corey, G. (2007). Becoming a helper (5th ed.). Belmont, CA: Thomson Brooks/Cole.
^ Mandatory reference
Disability Standards for Education (Commonwealth 2005)
For the purposes of considering a request for Reasonable Adjustments under the Disability Standards for Education (Commonwealth 2005), inherent requirements for this subject are articulated in the Unit Description, Learning Outcomes and Assessment Requirements of this entry. The University is dedicated to provide support to those with special requirements. Further details on the support for students with disabilities or medical conditions can be found at the Access and Inclusion website.
Academic Misconduct
Edith Cowan University has firm rules governing academic misconduct and there are substantial penalties that can be applied to students who are found in breach of these rules. Academic misconduct includes, but is not limited to:
- plagiarism;
- unauthorised collaboration;
- cheating in examinations;
- theft of other students' work;
Additionally, any material submitted for assessment purposes must be work that has not been submitted previously, by any person, for any other unit at ECU or elsewhere.
The ECU rules and policies governing all academic activities, including misconduct, can be accessed through the ECU website.
CSV1103|1|2
