Handbook : Unit informationEdith Cowan University

School: Arts and Humanities

This unit information may be updated and amended immediately prior to semester. To ensure you have the correct outline, please check it again at the beginning of semester.

• Unit Title

  Interpersonal and Helping Skills

• Unit Code

  CSV1103

• Year

  2018

• Enrolment Period

  1

• Version

  1

• Credit Points

  15

• Full Year Unit

  N

• Mode of Delivery

  On Campus
  Online

• Unit Coordinator

  Dr Elizabeth Jean REID BOYD

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Description

This unit develops the fundamental helping skills required by human service workers in community settings. A systems approach to helping is examined. The helping process is based on a lifeskills helping model including issues of: establishing an appropriate helping environment, clarifying, exploring problems, setting realistic goals, closing a helping exchange, and referral procedures. The distinction between advocacy, mediation, helping and counselling will also be addressed. The case management approach is explored. Exploration of the student's own values and attitudes is considered an essential component.

Non Standard Timetable Requirements

Offshore delivery

Equivalent Rule

Unit was previously coded COU3205, CSV1105

Learning Outcomes

On completion of this unit students should be able to:

1. Apply gender and culture sensitive practice within communities.
2. Demonstrate a knowledge of casework management.
3. Demonstrate a knowledge of community agencies in the local situation.
4. Describe the interface between helping people and the philosophy of empowerment.
5. Develop information and resource directories relevant to helping people.
6. Explain the ethics of helping people in a community context.
7. Explain the ideology of helping in a community context.
8. Identify the counselling and referral needs of people.
9. Practice crisis intervention with young people when appropriate.
10. Utilise appropriate conversational skills with individuals and groups in informal contexts.

Unit Content

1. Casework management approaches.
2. Conversational skills across and within all settings.
3. Crisis intervention.
4. Differentiation of and responsibility in roles: mediation, negotiation, advocacy, counselling, helping.
5. Gender and culture sensitive practice in working with people and communities.
6. Information, referral and resource services in the community.
7. The ideological and ethical framework for helping people: social justice, social change, empowerment; confidentiality, legal issues, interpersonal involvement.

Learning Experience

ON-CAMPUS

Students will attend on campus classes as well as engage in learning activities through ECU Blackboard.

For more information see the Semester Timetable

ONLINE

Students will engage in learning experiences through ECU Blackboard as well as additional ECU learning technologies.

Additional Learning Experience Information

Lectures, seminars, case studies, simulations, presentations and online interactions.

Assessment

GS1 GRADING SCHEMA 1 Used for standard coursework units

Students please note: The marks and grades received by students on assessments may be subject to further moderation. All marks and grades are to be considered provisional until endorsed by the relevant Board of Examiners.

Core Reading(s)

• Geldard, D., Geldard, K., & Yin Foo, R. (2016). Basic Personal Counselling (8th ed.). Melbourne: Cengage Learning Australia.
• Geldard, D., Geldard, K., & Yin Foo, R. (2016). Basic Personal Counselling (8th ed.). Melbourne: Cengage Learning Australia.
• Geldard, D., & Geldard, K. (2012). Basic personal counselling: A training manual for counsellors. (7th ed.). Frenchs Forest, NSW: Pearson Education.

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