Handbook : Unit informationEdith Cowan University

School: Arts and Humanities

This unit information may be updated and amended immediately prior to semester. To ensure you have the correct outline, please check it again at the beginning of semester.

Please note that given the circumstances of COVID-19, there may be some modifications to the assessment schedule promoted in Handbook for Semester 1 2020 Units. Students will be notified of all approved modifications by Unit Coordinators via email and Unit Blackboard sites. Where changes have been made, these are designed to ensure that you still meet the unit learning outcomes in the context of our adjusted teaching and learning arrangements.

• Unit Title

  Interpersonal and Helping Skills

• Unit Code

  CSV1103

• Year

  2020

• Enrolment Period

  1

• Version

  2

• Credit Points

  15

• Full Year Unit

  N

• Mode of Delivery

  On Campus
  Online

• Unit Coordinator

  Dr Elizabeth Jean REID BOYD

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Description

This unit develops the fundamental helping skills required by human service workers in community settings. A systems approach to helping is examined. The helping process is based on a lifeskills helping model including issues of: establishing an appropriate helping environment, clarifying, exploring problems, setting realistic goals, closing a helping exchange, and referral procedures. The distinction between advocacy, mediation, helping and counselling will also be addressed. The case management approach is explored. Exploration of the student's own values and attitudes is considered an essential component.

Equivalent Rule

Unit was previously coded COU3205, CSV1105

Learning Outcomes

On completion of this unit students should be able to:

1. Discuss gender and culture sensitive practice within communities.
2. Examine casework management approaches utilised in the human service profession.
3. Practice strategies to manage crisis intervention with people and communities where appropriate.
4. Utilise appropriate conversational skills with individuals and groups in informal contexts.
5. Design and create directories of relevant community agencies, information and resources.
6. Describe the interface between helping people and the philosophy of empowerment.
7. Explain the ideological and ethical frameworks of helping in a community context.

Unit Content

1. Gender and culture sensitive practice in working with people and communities.
2. Casework management approaches and application.
3. Crisis intervention and trauma informed practice.
4. Conversational skills strategies across and within all settings.
5. Community development and network building skills leading to identification of community resources and information within a community.
6. Differentiation of and responsibility in roles: mediation, negotiation, advocacy, counselling, helping.
7. Ideological and ethical frameworks for helping people: social justice, social change, empowerment; confidentiality, legal issues, interpersonal involvement.

Learning Experience

ON-CAMPUS

Students will attend on campus classes as well as engage in learning activities through ECU Blackboard.

For more information see the Semester Timetable

ONLINE

Students will engage in learning experiences through ECU Blackboard as well as additional ECU learning technologies.

Additional Learning Experience Information

Guest speakers from the profession.

Assessment

GS1 GRADING SCHEMA 1 Used for standard coursework units

Students please note: The marks and grades received by students on assessments may be subject to further moderation. All marks and grades are to be considered provisional until endorsed by the relevant Board of Examiners.

Core Reading(s)

• Geldard, David., Geldard, Kathryn., & Yin Foo, Rebecca. (2016). Basic Personal Counselling (8th ed.). Melbourne: Cengage Learning Australia. Retrieved from https://ecu.on.worldcat.org/oclc/967552653

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