School: Arts and Humanities

This unit information may be updated and amended immediately prior to semester. To ensure you have the correct outline, please check it again at the beginning of semester.

  • Unit Title

    Interpersonal and Helping Skills
  • Unit Code

    CSV1103
  • Year

    2021
  • Enrolment Period

    1
  • Version

    3
  • Credit Points

    15
  • Full Year Unit

    N
  • Mode of Delivery

    On Campus
    Online
  • Unit Coordinator

    Dr Elizabeth Jean REID BOYD

Description

This unit develops the fundamental helping skills required by human service workers in community settings. A systems approach to helping is examined. The helping process is based on a lifeskills helping model including issues of: establishing an appropriate helping environment, clarifying, exploring problems, setting realistic goals, closing a helping exchange, and referral procedures. The distinction between advocacy, mediation, helping and counselling will also be addressed. The case management approach is explored. Exploration of the student's own values and attitudes is considered an essential component.

Equivalent Rule

Unit was previously coded COU3205, CSV1105.

Learning Outcomes

On completion of this unit students should be able to:

  1. Discuss gender and culture sensitive practice within communities.
  2. Practice strategies to manage crisis intervention with people and communities where appropriate.
  3. Utilise appropriate conversational skills with individuals and groups in informal contexts.
  4. Describe the interface between helping people and the philosophy of empowerment.
  5. Explain the ideological and ethical frameworks of helping in a community context.

Unit Content

  1. Gender and culture sensitive practice in working with people and communities.
  2. Casework management approaches and application.
  3. Crisis intervention and trauma informed practice.
  4. Conversational skills strategies across and within all settings.
  5. Community development and network building skills leading to identification of community resources and information within a community.
  6. Differentiation of and responsibility in roles: mediation, negotiation, advocacy, counselling, helping.
  7. Ideological and ethical frameworks for helping people: social justice, social change, empowerment; confidentiality, legal issues, interpersonal involvement.

Learning Experience

ON-CAMPUS

Students will attend on campus classes as well as engage in learning activities through ECUs LMS

JoondalupMount LawleySouth West (Bunbury)
Semester 113 x 2 hour lectureNot OfferedNot Offered
Semester 113 x 1 hour tutorialNot OfferedNot Offered

For more information see the Semester Timetable

ONLINE

Students will engage in learning experiences through ECUs LMS as well as additional ECU l

Additional Learning Experience Information

Guest speakers from the profession.

Assessment

GS1 GRADING SCHEMA 1 Used for standard coursework units

Students please note: The marks and grades received by students on assessments may be subject to further moderation. All marks and grades are to be considered provisional until endorsed by the relevant School Progression Panel.

ON CAMPUS
TypeDescriptionValue
Reflective PracticeJournal50%
PosterInterpretation of a practical skill50%
ONLINE
TypeDescriptionValue
Reflective PracticeJournal50%
PosterInterpretation of a practical skill50%

Core Reading(s)

  • Geldard, David., Geldard, Kathryn., & Yin Foo, Rebecca. (2016). Basic Personal Counselling (8th ed.). Melbourne: Cengage Learning Australia. Retrieved from https://ecu.on.worldcat.org/oclc/967552653

Disability Standards for Education (Commonwealth 2005)

For the purposes of considering a request for Reasonable Adjustments under the Disability Standards for Education (Commonwealth 2005), inherent requirements for this subject are articulated in the Unit Description, Learning Outcomes and Assessment Requirements of this entry. The University is dedicated to provide support to those with special requirements. Further details on the support for students with disabilities or medical conditions can be found at the Access and Inclusion website.

Academic Misconduct

Edith Cowan University has firm rules governing academic misconduct and there are substantial penalties that can be applied to students who are found in breach of these rules. Academic misconduct includes, but is not limited to:

  • plagiarism;
  • unauthorised collaboration;
  • cheating in examinations;
  • theft of other students' work;

Additionally, any material submitted for assessment purposes must be work that has not been submitted previously, by any person, for any other unit at ECU or elsewhere.

The ECU rules and policies governing all academic activities, including misconduct, can be accessed through the ECU website.

CSV1103|3|1

School: Arts and Humanities

This unit information may be updated and amended immediately prior to semester. To ensure you have the correct outline, please check it again at the beginning of semester.

  • Unit Title

    Interpersonal and Helping Skills
  • Unit Code

    CSV1103
  • Year

    2021
  • Enrolment Period

    2
  • Version

    3
  • Credit Points

    15
  • Full Year Unit

    N
  • Mode of Delivery

    On Campus
    Online
  • Unit Coordinator

    Dr Elizabeth Jean REID BOYD

Description

This unit develops the fundamental helping skills required by human service workers in community settings. A systems approach to helping is examined. The helping process is based on a lifeskills helping model including issues of: establishing an appropriate helping environment, clarifying, exploring problems, setting realistic goals, closing a helping exchange, and referral procedures. The distinction between advocacy, mediation, helping and counselling will also be addressed. The case management approach is explored. Exploration of the student's own values and attitudes is considered an essential component.

Equivalent Rule

Unit was previously coded COU3205, CSV1105.

Learning Outcomes

On completion of this unit students should be able to:

  1. Discuss gender and culture sensitive practice within communities.
  2. Practice strategies to manage crisis intervention with people and communities where appropriate.
  3. Utilise appropriate conversational skills with individuals and groups in informal contexts.
  4. Describe the interface between helping people and the philosophy of empowerment.
  5. Explain the ideological and ethical frameworks of helping in a community context.

Unit Content

  1. Gender and culture sensitive practice in working with people and communities.
  2. Casework management approaches and application.
  3. Crisis intervention and trauma informed practice.
  4. Conversational skills strategies across and within all settings.
  5. Community development and network building skills leading to identification of community resources and information within a community.
  6. Differentiation of and responsibility in roles: mediation, negotiation, advocacy, counselling, helping.
  7. Ideological and ethical frameworks for helping people: social justice, social change, empowerment; confidentiality, legal issues, interpersonal involvement.

Learning Experience

ON-CAMPUS

Students will attend on campus classes as well as engage in learning activities through ECUs LMS

JoondalupMount LawleySouth West (Bunbury)
Semester 113 x 2 hour lectureNot OfferedNot Offered
Semester 113 x 1 hour tutorialNot OfferedNot Offered

For more information see the Semester Timetable

ONLINE

Students will engage in learning experiences through ECUs LMS as well as additional ECU l

Additional Learning Experience Information

Guest speakers from the profession.

Assessment

GS1 GRADING SCHEMA 1 Used for standard coursework units

Students please note: The marks and grades received by students on assessments may be subject to further moderation. All marks and grades are to be considered provisional until endorsed by the relevant School Progression Panel.

ON CAMPUS
TypeDescriptionValue
Reflective PracticeJournal50%
PosterInterpretation of a practical skill50%
ONLINE
TypeDescriptionValue
Reflective PracticeJournal50%
PosterInterpretation of a practical skill50%

Core Reading(s)

  • Geldard, David., Geldard, Kathryn., & Yin Foo, Rebecca. (2016). Basic Personal Counselling (8th ed.). Melbourne: Cengage Learning Australia. Retrieved from https://ecu.on.worldcat.org/oclc/967552653

Disability Standards for Education (Commonwealth 2005)

For the purposes of considering a request for Reasonable Adjustments under the Disability Standards for Education (Commonwealth 2005), inherent requirements for this subject are articulated in the Unit Description, Learning Outcomes and Assessment Requirements of this entry. The University is dedicated to provide support to those with special requirements. Further details on the support for students with disabilities or medical conditions can be found at the Access and Inclusion website.

Academic Misconduct

Edith Cowan University has firm rules governing academic misconduct and there are substantial penalties that can be applied to students who are found in breach of these rules. Academic misconduct includes, but is not limited to:

  • plagiarism;
  • unauthorised collaboration;
  • cheating in examinations;
  • theft of other students' work;

Additionally, any material submitted for assessment purposes must be work that has not been submitted previously, by any person, for any other unit at ECU or elsewhere.

The ECU rules and policies governing all academic activities, including misconduct, can be accessed through the ECU website.

CSV1103|3|2