Handbook : Unit informationEdith Cowan University

Faculty of Health, Engineering and Science

School: Psychology and Social Science

This unit information may be updated and amended immediately prior to semester. To ensure you have the correct outline, please check it again at the beginning of semester.

• Unit Title

  Administration and Management in Community and Public Services

• Unit Code

  CSV3112

• Year

  2015

• Enrolment Period

  1

• Version

  1

• Credit Points

  15

• Full Year Unit

  N

• Mode of Delivery

  On Campus
  

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Description

This unit is designed to introduce students to administrative, management and self-management skills appropriate for those working in community-based and public service organisations. Students will gain an understanding of the development of policies and procedures, the preparation of reports and submissions, staff recruitment, deployment and management, industrial, legal and health and safety issues, funding mechanisms and financial management. The unit considers the principles of organisational change and change management with particular reference to the role of graduates as agents of change. This unit is linked with CBS2111 and CBS4111. Students who have completed CBS2111 or CBS4111 are not eligible to enrol in CSV3112.

Equivalent Rule

Unit was previously coded CBS2111, CBS4111, CSV4115

Learning Outcomes

On completion of this unit students should be able to:

1. Critically analyse the influence of microeconomic reform and managerialist policies on the operation of community and public service organisations.
2. Demonstrate basic skills in financial and business planning.
3. Describe current policies and practices for ensuring quality assurance and accountability in community and public service organisations.
4. Describe current theories of leadership and personnel management, staff support, supervision and training.
5. Identify the nature of various organisational forms, processes of decision making, patterns of power and management, access to information within organisations and the organisation of work within those organisations.
6. Identify the process for developing marketing and business plans for community and public service organisations.

Unit Content

1. Current funding arrangements and processes with particular attention to compulsory competitive tendering and contracting out.
2. Employment practices: staff recruitment and equal opportunity legislation; supervision, support and performance appraisal; work organisation and job descriptions; issues of accountability; industrial relations, working conditions; contracts; occupational health and safety.
3. Impact of microeconomic reform on community and public service organisations.
4. Marketing of community and public service organisations.
5. Organisational structures and how these relate to decision making, problem solving, information flow and work organisation.
6. Quality assurance and accountability in community and public service organisations.
7. Role and function of management, and issues relating to management within community and public service organisations.
8. The political and economic history of community and public service provision from the early 20th Century through to the 21st Century.
9. Theories of leadership and personnel management.

Additional Learning Experience Information

Lectures , workshops , discussion groups, library research and field interviews.

Assessment

GS1 GRADING SCHEMA 1 Used for standard coursework units

Students please note: The marks and grades received by students on assessments may be subject to further moderation. All marks and grades are to be considered provisional until endorsed by the relevant Board of Examiners.

Text References

• ^ Doherty, T.L., & Horne, T. (2002). Managing public services - implementing changes: A thoughtful approach to the practice of management. London: Routledge.
• Clarke, J., Gewirtz, S., & Mclaughlin, E. (Eds.). (2000). New managerialism, new welfare? Thousand Oaks, CA: Sage.
• Senge, P. (1992). The fifth discipline: The art and practice of the learning organization. Milsons Point, NSW: Random House Australia.
• Senge, P. (1999). The dance of change: The challenges of sustaining momentum in learning organisations. London: Nicholas Brealey.
• Rees, S., & Rogley, G. (1995). The human cost of managerialism: Advocating the recovery of humanity. NSW: Pluto Press.
• Mackintoch, M., & Roy, R. (Eds.). (1999). Economic decentralization and public management reform. Northampton, MA: Edward Elgar.
• Jones, A., & May, J. (1999). Working in human service organisations. Melbourne: Longman Cheshire.
• Considine, M., & Painter, M. (Eds.). (1997). Managerialism: The great debate. Melbourne: Melbourne University Press.
• Daft, R.L., & Lengel, R.H. (1998). Fusion leadership: Unlocking the subtle forces that change people and organisations. San Francisco: Berrett-Kpejer.
• Hughes, O. (2003). Public management and administration: An introduction (3rd ed.). Basingstoke: Palgrave MacMillan.

Journal References

• British Journal of Social Work
• Australian Journal of Social Issues
• Public Administration Review
• Policy and politics
• Journal of Organisational Change
• The Journal of Contemporary Human Services

^ Mandatory reference

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