Handbook : Unit informationEdith Cowan University

School: Arts and Humanities

This unit information may be updated and amended immediately prior to semester. To ensure you have the correct outline, please check it again at the beginning of semester.

• Unit Title

  Leadership and Management in Community Services

• Unit Code

  CSV3115

• Year

  2017

• Enrolment Period

  1

• Version

  1

• Credit Points

  15

• Full Year Unit

  N

• Mode of Delivery

• Unit Coordinator

  Dr Hossein ADIBI

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Description

This unit is designed to introduce students to administrative, management, self-management and leadership skills appropriate for those working in community-based and public service organisations. Students will gain an understanding of issues relating to leading and managing people. The unit considers the principles of quality assurance, organisational change and change management with particular reference to the role of graduates as agents of change. Leadership theories and characteristics are examined with an emphasis on developing graduates as leaders in the community.

Equivalent Rule

Unit was previously coded CBS2111, CBS4111, CSV2115, CSV4115

Learning Outcomes

On completion of this unit students should be able to:

1. Critically analyse the influence of microeconomic reform and managerialist policies on the operation of community and public service organisations.
2. Describe current policies and practices for ensuring quality assurance and accountability in community and public service organisations.
3. Describe current theories of leadership and personnel management, staff support, supervision and training.
4. Identify and analyse the key principles in the implementation of change in service systems and communities.
5. Identify the nature of various organisational forms, processes of decision making, patterns of power and management, access to information within organisations and the organisation of work within those organisations.
6. Relate theoretical perspectives, in particular an ecological framework, to crucial issues in leadership development and change.

Unit Content

1. Impact of microeconomic reform on community and public service organisations.
2. Managing change.
3. Organisational structures and how these relate to decision making, problem solving, information flow and work organisation.
4. People: industrial relations, recruitment and orientation, managing individual performance.
5. Quality assurance and accountability across community and public service organisations.
6. Role and function of management and issues relating to management within community and public service organisations.
7. Theories and characteristics of leadership and personnel management.

Additional Learning Experience Information

Lectures, workshops, discussion groups, and fieldwork.

Assessment

GS1 GRADING SCHEMA 1 Used for standard coursework units

Students please note: The marks and grades received by students on assessments may be subject to further moderation. All marks and grades are to be considered provisional until endorsed by the relevant Board of Examiners.

Core Reading(s)

• Hudson, M. (2009). Managing without profit. Sydney: University of New South Wales Press.
• McDonald, C., Craik, C., Hawkins, L., & Williams, J. (2011). Professional practice in human service organisations. Crows Nest: Allen & Unwin.

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