Handbook : Unit informationEdith Cowan University

School: Arts and Humanities

This unit information may be updated and amended immediately prior to semester. To ensure you have the correct outline, please check it again at the beginning of semester.

Please note that given the circumstances of COVID-19, there may be some modifications to the assessment schedule promoted in Handbook for Semester 1 2020 Units. Students will be notified of all approved modifications by Unit Coordinators via email and Unit Blackboard sites. Where changes have been made, these are designed to ensure that you still meet the unit learning outcomes in the context of our adjusted teaching and learning arrangements.

• Unit Title

  Service and Transformation Design

• Unit Code

  DES2111

• Year

  2020

• Enrolment Period

  1

• Version

  1

• Credit Points

  15

• Full Year Unit

  N

• Mode of Delivery

  On Campus
  

• Unit Coordinator

  Dr Christopher KUEH

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Description

This unit introduces students to empathic design approaches to develop holistic services for positive transformation in society. Students will be guided through design research methods that explore the complexity of social and organisational challenges, human-centred ideation approaches, and idea-testing strategies. This unit encourages students to explore design as a strategic intervention, through intangible services and tangible products, to drive positive social/organisational change.

Prerequisite Rule

Students must pass unit DES1106 before being allowed to enrol in the this unit.

Equivalent Rule

Previously coded DES2101

Learning Outcomes

On completion of this unit students should be able to:

1. Apply a range of human-centred design tools and techniques to identify and define social, organisational and systemic challenges.
2. Contextualise visual solutions within cultural and social spaces.
3. Create prototype solutions to achieve innovative outcomes for positive transformation in an organisation or community.
4. Reflect and evaluate on the development of holistic service design through human-centred design approaches.

Unit Content

1. Service design for positive transformation in society and/or an organisation.
2. Human-centred design.
3. Design strategy.
4. Design research methods.

Learning Experience

Students will attend on campus classes as well as engage in learning activities through ECU Blackboard.

For more information see the Semester Timetable

Additional Learning Experience Information

Lectures and tutorials are designed to introduce students to the practice of service design and transformation design. Class activities provide students with first-hand experience to build empathy with a given community or organisation, through site visits and observations. Students will also be taught facilitation skills for design workshops that encourage ideation and prototyping services and transformation process.

Assessment

GS1 GRADING SCHEMA 1 Used for standard coursework units

Students please note: The marks and grades received by students on assessments may be subject to further moderation. All marks and grades are to be considered provisional until endorsed by the relevant Board of Examiners.

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