School: Business and Law

This unit information may be updated and amended immediately prior to semester. To ensure you have the correct outline, please check it again at the beginning of semester.

  • Unit Title

    Global Hospitality Operations Management
  • Unit Code

    HOS6504
  • Year

    2025
  • Enrolment Period

    1
  • Version

    3
  • Credit Points

    20
  • Full Year Unit

    N
  • Mode of Delivery

    On Campus
    Online
  • Unit Coordinator

    Dr Erwin LOSEKOOT

Description

This unit explores the global business and management concepts inherent in hospitality enterprises and applies these in a strategic planning and management approach to today's hospitality organisation. Characteristics of the hospitality service, business, organisational and operational issues in managing international hotels and restaurants are studied. Students will also be introduced to the Hotel Simulation software (HOTS) where they will manage and make strategic business decisions on a hotel business in a virtual environment that mirrors the real business world.

Learning Outcomes

On completion of this unit students should be able to:

  1. Analyse the nature and characteristics of a contemporary global hospitality enterprise.
  2. Identify opportunities for change in the management of a global hospitality enterprise.
  3. Implement strategies that facilitate new opportunities for a global hospitality enterprise.
  4. Justify decisions and judgements that address a complex hospitality management issue considering the ethical and social consequences.
  5. Collaborate in diverse team settings to produce measurable outcomes using effective communication and teamwork skills.

Unit Content

  1. Dimensions of global hospitality enterprises.
  2. Managerial work in a global hospitality enterprise and the influences of the characteristics of business operations, ownership and affiliations, and the wider environment of the organisation.
  3. General characteristics and components of the environment(s) in which these businesses operate.
  4. Principle of co-alignment and the strategic planning process in global hospitality enterprises.
  5. Motivations for, issues, and strategic approaches in managing global hospitality enterprises.
  6. Competencies for effective leadership in todays successful organisations.
  7. Ethical and social considerations associated with hospitality management.

Learning Experience

ON-CAMPUS

Students will attend on campus classes as well as engage in learning activities through ECU's LMS

JoondalupMount LawleySouth West (Bunbury)
Semester 16 x 2 hour seminarNot OfferedNot Offered
Semester 17 x 2 hour tutorialNot OfferedNot Offered
Semester 26 x 2 hour seminarNot OfferedNot Offered
Semester 27 x 2 hour tutorialNot OfferedNot Offered

For more information see the Semester Timetable

ONLINE

Students will engage in learning experiences via ECU’s LMS as well as additional ECU learning technologies

Assessment

GS1 GRADING SCHEMA 1 Used for standard coursework units

Students please note: The marks and grades received by students on assessments may be subject to further moderation. All marks and grades are to be considered provisional until endorsed by the relevant School Progression Panel.

ON CAMPUS
TypeDescriptionValue
EssayResearch essay30%
ReportTeam HOTS Strategic Plan30%
Reflective PracticeReflection video40%
ONLINE
TypeDescriptionValue
EssayResearch essay30%
ReportTeam HOTS Strategic Plan30%
Reflective PracticeReflection video40%

Disability Standards for Education (Commonwealth 2005)

For the purposes of considering a request for Reasonable Adjustments under the Disability Standards for Education (Commonwealth 2005), inherent requirements for this subject are articulated in the Unit Description, Learning Outcomes and Assessment Requirements of this entry. The University is dedicated to provide support to those with special requirements. Further details on the support for students with disabilities or medical conditions can be found at the Access and Inclusion website.

Assessment

Students please note: The marks and grades received by students on assessments may be subject to further moderation. Informal vivas may be conducted as part of an assessment task, where staff require further information to confirm the learning outcomes have been met. All marks and grades are to be considered provisional until endorsed by the relevant School Progression Panel.

Academic Integrity

Integrity is a core value at Edith Cowan University, and it is expected that ECU students complete their assessment tasks honestly and with acknowledgement of other people's work as well as any generative artificial intelligence tools that may have been used. This means that assessment tasks must be completed individually (unless it is an authorised group assessment task) and any sources used must be referenced.

Breaches of academic integrity can include:

Plagiarism

Copying the words, ideas or creative works of other people or generative artificial intelligence tools, without referencing in accordance with stated University requirements. Students need to seek approval from the Unit Coordinator within the first week of study if they intend to use some of their previous work in an assessment task (self-plagiarism).

Unauthorised collaboration (collusion)

Working with other students and submitting the same or substantially similar work or portions of work when an individual submission was required. This includes students knowingly providing others with copies of their own work to use in the same or similar assessment task(s).

Contract cheating

Organising a friend, a family member, another student or an external person or organisation (e.g. through an online website) to complete or substantially edit or refine part or all of an assessment task(s) on their behalf.

Cheating in an exam

Using or having access to unauthorised materials in an exam or test.

Serious outcomes may be imposed if a student is found to have committed one of these breaches, up to and including expulsion from the University for repeated or serious acts.

ECU's policies and more information about academic integrity can be found on the student academic integrity website.

All commencing ECU students are required to complete the Academic Integrity Module.

Assessment Extension

In some circumstances, Students may apply to their Unit Coordinator to extend the due date of their Assessment Task(s) in accordance with ECU's Assessment, Examination and Moderation Procedures - for more information visit https://askus2.ecu.edu.au/s/article/000001386.

Special Consideration

Students may apply for Special Consideration in respect of a final unit grade, where their achievement was affected by Exceptional Circumstances as set out in the Assessment, Examination and Moderation Procedures - for more information visit https://askus2.ecu.edu.au/s/article/000003318.

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