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  2. Information Resources and Services [IST5133]

Faculty of Health, Engineering and Science

School: Computer and Security Science

This unit information may be updated and amended immediately prior to semester. To ensure you have the correct outline, please check it again at the beginning of semester.

  • Unit Title

    Information Resources and Services

  • Unit Code

    IST5133

  • Year

    2015

  • Enrolment Period

    1

  • Version

    1

  • Credit Points

    15

  • Full Year Unit

     N

  • Mode of Delivery

    Online

Description

This unit focuses on client services to meet information needs. Students will learn to analyse information needs and to design appropriate information resources and services. Techniques for client analysis and information needs analysis draw on aspects of communication, education and cognitive theory and are applied in the design and delivery of information resources and client support activities.

Equivalent Rule

Unit was previously coded IST2161, IST4104

Learning Outcomes

On completion of this unit students should be able to:

  1. Analyse the information and resource needs of a range of library and information service users.
  2. Demonstrate effective information interviews.
  3. Design, maintain and monitor information and resource provision in a library or information setting.
  4. Develop manual and online search strategies.
  5. Evaluate the effectiveness of reference services in libraries.
  6. Identify the types of information services which may be provided to information users.
  7. Implement client analyses to identify the particular information and resource needs of users in a specific information community.

Unit Content

  1. Educational reference services.
  2. Information organisation.
  3. Information sources and their use.
  4. Planning and managing reference services.
  5. Professional searching techniques.
  6. Reference services in context.
  7. Selection and evaluation of information sources.
  8. The future of reference services.
  9. The reference interview.

Additional Learning Experience Information

Lectures, workshops and paired activities.

Assessment

GS1 GRADING SCHEMA 1 Used for standard coursework units

Students please note: The marks and grades received by students on assessments may be subject to further moderation. All marks and grades are to be considered provisional until endorsed by the relevant Board of Examiners.

ONLINE
TypeDescriptionValue
AssignmentPracticum report30%
ReportAnalysis of reference services40%
Literature ReviewReference services management30%

Text References

  • Courtney, N. (2008). Academic library outreach: Beyond the campus walls. Englewood, Colo: Libraries Unlimited.
  • Godwin, P., & Parker, J. (Eds.). (2008). Information literacy meets library 2.0. London: Facet Publishing.
  • Hernon, P. (2010). Assessing service quality: Satisfying the expectations of library customers. Chicago: American Library Association.
  • Smallwood, C. (2010). Librarians as community partners: An outreach handbook. Chicago: ALA Editions.

Journal References

  • Collection Development
  • Internet Reference Services Quarterly
  • Reference and User Services Quarterly
  • Reference Librarian

Disability Standards for Education (Commonwealth 2005)

For the purposes of considering a request for Reasonable Adjustments under the Disability Standards for Education (Commonwealth 2005), inherent requirements for this subject are articulated in the Unit Description, Learning Outcomes and Assessment Requirements of this entry. The University is dedicated to provide support to those with special requirements. Further details on the support for students with disabilities or medical conditions can be found at the Access and Inclusion website.

Academic Misconduct

Edith Cowan University has firm rules governing academic misconduct and there are substantial penalties that can be applied to students who are found in breach of these rules. Academic misconduct includes, but is not limited to:

  • plagiarism;
  • unauthorised collaboration;
  • cheating in examinations;
  • theft of other students' work;

Additionally, any material submitted for assessment purposes must be work that has not been submitted previously, by any person, for any other unit at ECU or elsewhere.

The ECU rules and policies governing all academic activities, including misconduct, can be accessed through the ECU website.

IST5133|1|1

Faculty of Health, Engineering and Science

School: Computer and Security Science

This unit information may be updated and amended immediately prior to semester. To ensure you have the correct outline, please check it again at the beginning of semester.

  • Unit Title

    Information Resources and Services

  • Unit Code

    IST5133

  • Year

    2015

  • Enrolment Period

    2

  • Version

    1

  • Credit Points

    15

  • Full Year Unit

     N

  • Mode of Delivery

    Online

Description

This unit focuses on client services to meet information needs. Students will learn to analyse information needs and to design appropriate information resources and services. Techniques for client analysis and information needs analysis draw on aspects of communication, education and cognitive theory and are applied in the design and delivery of information resources and client support activities.

Equivalent Rule

Unit was previously coded IST2161, IST4104

Learning Outcomes

On completion of this unit students should be able to:

  1. Analyse the information and resource needs of a range of library and information service users.
  2. Demonstrate effective information interviews.
  3. Design, maintain and monitor information and resource provision in a library or information setting.
  4. Develop manual and online search strategies.
  5. Evaluate the effectiveness of reference services in libraries.
  6. Identify the types of information services which may be provided to information users.
  7. Implement client analyses to identify the particular information and resource needs of users in a specific information community.

Unit Content

  1. Educational reference services.
  2. Information organisation.
  3. Information sources and their use.
  4. Planning and managing reference services.
  5. Professional searching techniques.
  6. Reference services in context.
  7. Selection and evaluation of information sources.
  8. The future of reference services.
  9. The reference interview.

Additional Learning Experience Information

Lectures, workshops and paired activities.

Assessment

GS1 GRADING SCHEMA 1 Used for standard coursework units

Students please note: The marks and grades received by students on assessments may be subject to further moderation. All marks and grades are to be considered provisional until endorsed by the relevant Board of Examiners.

ONLINE
TypeDescriptionValue
AssignmentPracticum report30%
ReportAnalysis of reference services40%
Literature ReviewReference services management30%

Text References

  • Courtney, N. (2008). Academic library outreach: Beyond the campus walls. Englewood, Colo: Libraries Unlimited.
  • Godwin, P., & Parker, J. (Eds.). (2008). Information literacy meets library 2.0. London: Facet Publishing.
  • Hernon, P. (2010). Assessing service quality: Satisfying the expectations of library customers. Chicago: American Library Association.
  • Smallwood, C. (2010). Librarians as community partners: An outreach handbook. Chicago: ALA Editions.

Journal References

  • Collection Development
  • Internet Reference Services Quarterly
  • Reference and User Services Quarterly
  • Reference Librarian

Disability Standards for Education (Commonwealth 2005)

For the purposes of considering a request for Reasonable Adjustments under the Disability Standards for Education (Commonwealth 2005), inherent requirements for this subject are articulated in the Unit Description, Learning Outcomes and Assessment Requirements of this entry. The University is dedicated to provide support to those with special requirements. Further details on the support for students with disabilities or medical conditions can be found at the Access and Inclusion website.

Academic Misconduct

Edith Cowan University has firm rules governing academic misconduct and there are substantial penalties that can be applied to students who are found in breach of these rules. Academic misconduct includes, but is not limited to:

  • plagiarism;
  • unauthorised collaboration;
  • cheating in examinations;
  • theft of other students' work;

Additionally, any material submitted for assessment purposes must be work that has not been submitted previously, by any person, for any other unit at ECU or elsewhere.

The ECU rules and policies governing all academic activities, including misconduct, can be accessed through the ECU website.

IST5133|1|2