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  2. Information Services Management [IST5135]

Faculty of Health, Engineering and Science

School: Computer and Security Science

This unit information may be updated and amended immediately prior to semester. To ensure you have the correct outline, please check it again at the beginning of semester.

  • Unit Title

    Information Services Management

  • Unit Code

    IST5135

  • Year

    2015

  • Enrolment Period

    1

  • Version

    1

  • Credit Points

    15

  • Full Year Unit

     N

  • Mode of Delivery

    Online

Description

Students will develop their skills in managing information units within enterprises, including analysis and design of services, the management of human, material and financial resources, marketing and evaluation techniques, networking and resource sharing. This unit contains a two-week Practicum.

Equivalent Rule

Unit was previously coded IST3129, IST4107

Learning Outcomes

On completion of this unit students should be able to:

  1. Adapt and apply management and marketing strategies, tools and techniques to solve complex team and service-level problems.
  2. Analyse, reflect on and synthesise professional practice through a practicum experience.
  3. Apply management theories and practice to real-world scenarios.
  4. Communicate new knowledge using textual and multimedia formats.
  5. Evaluate and improve individual performance in a team and/or service environment.
  6. Evaluate management theories and their relevance to information organisations.

Unit Content

  1. Change management.
  2. Management theory.
  3. Managing groups and teams.
  4. Marketing strategies.
  5. Organisational behaviour.
  6. Professional practice.
  7. Project planning and management.
  8. Strategic planning and management.
  9. The focus in this unit is on the management of information service teams within large organisations. The following broad areas of management theory are discussed and selectively applied within this focus:
  10. The technology environment.
  11. Theories of leadership.

Additional Learning Experience Information

Lectures, tutorials and focussed case studies.

Assessment

GS1 GRADING SCHEMA 1 Used for standard coursework units

Students please note: The marks and grades received by students on assessments may be subject to further moderation. All marks and grades are to be considered provisional until endorsed by the relevant Board of Examiners.

ONLINE
TypeDescriptionValue
AssignmentGroup Research and Presentation40%
AssignmentCritical Analysis of Work Environment15%
AssignmentParticipation in Learning Activities15%
PracticumPracticum Report30%

Text References

  • ^ Robbins, S. P., Bergman, R., Stagg, I., & Coulter, M. (2012). Management (6th ed.). French Forest, Australia: Pearson.
  • Urquhart, C. (2006). Solving management problems in information services. Oxford, London: Chandos.
  • Pugh, L. (2007). Change management in information services (2nd ed.). Aldershot: Ashgate.
  • Roehl-Anderson, J. M. (2010). IT best practices for financial managers. Hoboken, NJ: John Wiley & Sons, Inc.
  • Bartol, K., Tein, M., Matthews, G., Sharma, B. & Scott-Ladd, B. (2011). Management: A pacific rim focus (6th ed.). Sydney, Australia: McGraw-Hill Australia.
  • Cole, K. (2010). Management: Theory and practice (4th ed.). NSW, Australia: Pearson Australia.

^ Mandatory reference

Disability Standards for Education (Commonwealth 2005)

For the purposes of considering a request for Reasonable Adjustments under the Disability Standards for Education (Commonwealth 2005), inherent requirements for this subject are articulated in the Unit Description, Learning Outcomes and Assessment Requirements of this entry. The University is dedicated to provide support to those with special requirements. Further details on the support for students with disabilities or medical conditions can be found at the Access and Inclusion website.

Academic Misconduct

Edith Cowan University has firm rules governing academic misconduct and there are substantial penalties that can be applied to students who are found in breach of these rules. Academic misconduct includes, but is not limited to:

  • plagiarism;
  • unauthorised collaboration;
  • cheating in examinations;
  • theft of other students' work;

Additionally, any material submitted for assessment purposes must be work that has not been submitted previously, by any person, for any other unit at ECU or elsewhere.

The ECU rules and policies governing all academic activities, including misconduct, can be accessed through the ECU website.

IST5135|1|1

Faculty of Health, Engineering and Science

School: Computer and Security Science

This unit information may be updated and amended immediately prior to semester. To ensure you have the correct outline, please check it again at the beginning of semester.

  • Unit Title

    Information Services Management

  • Unit Code

    IST5135

  • Year

    2015

  • Enrolment Period

    2

  • Version

    1

  • Credit Points

    15

  • Full Year Unit

     N

  • Mode of Delivery

    Online

Description

Students will develop their skills in managing information units within enterprises, including analysis and design of services, the management of human, material and financial resources, marketing and evaluation techniques, networking and resource sharing. This unit contains a two-week Practicum.

Equivalent Rule

Unit was previously coded IST3129, IST4107

Learning Outcomes

On completion of this unit students should be able to:

  1. Adapt and apply management and marketing strategies, tools and techniques to solve complex team and service-level problems.
  2. Analyse, reflect on and synthesise professional practice through a practicum experience.
  3. Apply management theories and practice to real-world scenarios.
  4. Communicate new knowledge using textual and multimedia formats.
  5. Evaluate and improve individual performance in a team and/or service environment.
  6. Evaluate management theories and their relevance to information organisations.

Unit Content

  1. Change management.
  2. Management theory.
  3. Managing groups and teams.
  4. Marketing strategies.
  5. Organisational behaviour.
  6. Professional practice.
  7. Project planning and management.
  8. Strategic planning and management.
  9. The focus in this unit is on the management of information service teams within large organisations. The following broad areas of management theory are discussed and selectively applied within this focus:
  10. The technology environment.
  11. Theories of leadership.

Additional Learning Experience Information

Lectures, tutorials and focussed case studies.

Assessment

GS1 GRADING SCHEMA 1 Used for standard coursework units

Students please note: The marks and grades received by students on assessments may be subject to further moderation. All marks and grades are to be considered provisional until endorsed by the relevant Board of Examiners.

ONLINE
TypeDescriptionValue
AssignmentGroup Research and Presentation40%
AssignmentCritical Analysis of Work Environment15%
AssignmentParticipation in Learning Activities15%
PracticumPracticum Report30%

Text References

  • ^ Robbins, S. P., Bergman, R., Stagg, I., & Coulter, M. (2012). Management (6th ed.). French Forest, Australia: Pearson.
  • Urquhart, C. (2006). Solving management problems in information services. Oxford, London: Chandos.
  • Pugh, L. (2007). Change management in information services (2nd ed.). Aldershot: Ashgate.
  • Roehl-Anderson, J. M. (2010). IT best practices for financial managers. Hoboken, NJ: John Wiley & Sons, Inc.
  • Bartol, K., Tein, M., Matthews, G., Sharma, B. & Scott-Ladd, B. (2011). Management: A pacific rim focus (6th ed.). Sydney, Australia: McGraw-Hill Australia.
  • Cole, K. (2010). Management: Theory and practice (4th ed.). NSW, Australia: Pearson Australia.

^ Mandatory reference

Disability Standards for Education (Commonwealth 2005)

For the purposes of considering a request for Reasonable Adjustments under the Disability Standards for Education (Commonwealth 2005), inherent requirements for this subject are articulated in the Unit Description, Learning Outcomes and Assessment Requirements of this entry. The University is dedicated to provide support to those with special requirements. Further details on the support for students with disabilities or medical conditions can be found at the Access and Inclusion website.

Academic Misconduct

Edith Cowan University has firm rules governing academic misconduct and there are substantial penalties that can be applied to students who are found in breach of these rules. Academic misconduct includes, but is not limited to:

  • plagiarism;
  • unauthorised collaboration;
  • cheating in examinations;
  • theft of other students' work;

Additionally, any material submitted for assessment purposes must be work that has not been submitted previously, by any person, for any other unit at ECU or elsewhere.

The ECU rules and policies governing all academic activities, including misconduct, can be accessed through the ECU website.

IST5135|1|2