School: Business and Law

This unit information may be updated and amended immediately prior to semester. To ensure you have the correct outline, please check it again at the beginning of semester.

  • Unit Title

    Managing Project Quality
  • Unit Code

    MAN6302
  • Year

    2018
  • Enrolment Period

    1
  • Version

    2
  • Credit Points

    20
  • Full Year Unit

    N
  • Mode of Delivery

    On Campus
    Online
  • Unit Coordinator

    Dr Alistair John CAMPBELL

Description

Project quality management describes the processes required to ensure that the project will satisfy the needs for which it was undertaken. There are three phases in this process: quality planning which includes identifying which quality standards are relevant to the project, determining how to satisfy them and how and when they'll be measured; quality assurance which involves periodic evaluation to ensure that project inputs and outcomes will satisfy the relevant quality standards; and, quality control which involves monitoring specific project results to ensure that they comply with the relevant quality standards while identifying ways to improve both product and process. Achieving planned levels of quality requires effective communication between team members and other stakeholders. Skills in managing relationships are critical in achieving stakeholder satisfaction through all stages of the project. This unit teaches the technical and soft skills required for managing project quality and provides students with an opportunity to discover how these skills are used in the workplace.

Learning Outcomes

On completion of this unit students should be able to:

  1. Analyse project quality issues in various project settings.
  2. Develop strategies that encourage innovation and continuous improvement in project teams.
  3. Formulate inputs into the various project quality processes.
  4. Analyse the key factors impacting on project quality.
  5. Develop appropriate tools and techniques for managing quality in these processes.

Unit Content

  1. Introduction to quality.
  2. The quality theorists (Foundations of quality management).
  3. Project quality management stakeholders (Workforce focus and customer focus).
  4. Planning, designing, measuring and controlling quality.
  5. Continuous improvement.
  6. Six Sigma.
  7. Benchmarking.
  8. Strategy and performance excellence.
  9. Quality project closure.

Learning Experience

ON-CAMPUS

Students will attend on campus classes as well as engage in learning activities through ECU Blackboard.

JoondalupMount LawleySouth West (Bunbury)
Semester 1Not Offered13 x 3 hour seminarNot Offered
Semester 213 x 3 hour seminar13 x 3 hour seminarNot Offered

For more information see the Semester Timetable

ONLINE

Students will engage in learning experiences through ECU Blackboard as well as additional ECU learning technologies.

Additional Learning Experience Information

This unit will be delivered using technology enhanced learning which will integrate both face-to-face and digital experiences. Students will be required to access and use a variety of digital learning materials to prepare for and engage in class discussion and activities. Learning activities and assignments will develop communication and analytical abilities of students as well as providing opportunities to discover, discuss and apply theory in a meaningful context. Students studying in off campus mode will access the program via Blackboard and regular online access is required. Students need to be actively engaged in the unit by reading the required readings, listening to any recorded lectures and participating in the review quizzes and exercises with answers that are posted on the Blackboard.

Assessment

GS1 GRADING SCHEMA 1 Used for standard coursework units

Students please note: The marks and grades received by students on assessments may be subject to further moderation. All marks and grades are to be considered provisional until endorsed by the relevant Board of Examiners.

ON CAMPUS
TypeDescriptionValue
Research PaperQuality management in practice50%
ExaminationFinal examination50%
ONLINE
TypeDescriptionValue
Research PaperQuality management in practice50%
ExaminationFinal examination50%

Disability Standards for Education (Commonwealth 2005)

For the purposes of considering a request for Reasonable Adjustments under the Disability Standards for Education (Commonwealth 2005), inherent requirements for this subject are articulated in the Unit Description, Learning Outcomes and Assessment Requirements of this entry. The University is dedicated to provide support to those with special requirements. Further details on the support for students with disabilities or medical conditions can be found at the Access and Inclusion website.

Academic Misconduct

Edith Cowan University has firm rules governing academic misconduct and there are substantial penalties that can be applied to students who are found in breach of these rules. Academic misconduct includes, but is not limited to:

  • plagiarism;
  • unauthorised collaboration;
  • cheating in examinations;
  • theft of other students' work;

Additionally, any material submitted for assessment purposes must be work that has not been submitted previously, by any person, for any other unit at ECU or elsewhere.

The ECU rules and policies governing all academic activities, including misconduct, can be accessed through the ECU website.

MAN6302|2|1

School: Business and Law

This unit information may be updated and amended immediately prior to semester. To ensure you have the correct outline, please check it again at the beginning of semester.

  • Unit Title

    Managing Project Quality
  • Unit Code

    MAN6302
  • Year

    2018
  • Enrolment Period

    2
  • Version

    2
  • Credit Points

    20
  • Full Year Unit

    N
  • Mode of Delivery

    On Campus
    Online
  • Unit Coordinator

    Dr Alistair John CAMPBELL

Description

Project quality management describes the processes required to ensure that the project will satisfy the needs for which it was undertaken. There are three phases in this process: quality planning which includes identifying which quality standards are relevant to the project, determining how to satisfy them and how and when they'll be measured; quality assurance which involves periodic evaluation to ensure that project inputs and outcomes will satisfy the relevant quality standards; and, quality control which involves monitoring specific project results to ensure that they comply with the relevant quality standards while identifying ways to improve both product and process. Achieving planned levels of quality requires effective communication between team members and other stakeholders. Skills in managing relationships are critical in achieving stakeholder satisfaction through all stages of the project. This unit teaches the technical and soft skills required for managing project quality and provides students with an opportunity to discover how these skills are used in the workplace.

Learning Outcomes

On completion of this unit students should be able to:

  1. Analyse project quality issues in various project settings.
  2. Develop strategies that encourage innovation and continuous improvement in project teams.
  3. Formulate inputs into the various project quality processes.
  4. Analyse the key factors impacting on project quality.
  5. Develop appropriate tools and techniques for managing quality in these processes.

Unit Content

  1. Introduction to quality.
  2. The quality theorists (Foundations of quality management).
  3. Project quality management stakeholders (Workforce focus and customer focus).
  4. Planning, designing, measuring and controlling quality.
  5. Continuous improvement.
  6. Six Sigma.
  7. Benchmarking.
  8. Strategy and performance excellence.
  9. Quality project closure.

Learning Experience

ON-CAMPUS

Students will attend on campus classes as well as engage in learning activities through ECU Blackboard.

JoondalupMount LawleySouth West (Bunbury)
Semester 1Not Offered13 x 3 hour seminarNot Offered
Semester 213 x 3 hour seminar13 x 3 hour seminarNot Offered

For more information see the Semester Timetable

ONLINE

Students will engage in learning experiences through ECU Blackboard as well as additional ECU learning technologies.

Additional Learning Experience Information

This unit will be delivered using technology enhanced learning which will integrate both face-to-face and digital experiences. Students will be required to access and use a variety of digital learning materials to prepare for and engage in class discussion and activities. Learning activities and assignments will develop communication and analytical abilities of students as well as providing opportunities to discover, discuss and apply theory in a meaningful context. Students studying in off campus mode will access the program via Blackboard and regular online access is required. Students need to be actively engaged in the unit by reading the required readings, listening to any recorded lectures and participating in the review quizzes and exercises with answers that are posted on the Blackboard.

Assessment

GS1 GRADING SCHEMA 1 Used for standard coursework units

Students please note: The marks and grades received by students on assessments may be subject to further moderation. All marks and grades are to be considered provisional until endorsed by the relevant Board of Examiners.

ON CAMPUS
TypeDescriptionValue
Research PaperQuality management in practice50%
ExaminationFinal examination50%
ONLINE
TypeDescriptionValue
Research PaperQuality management in practice50%
ExaminationFinal examination50%

Disability Standards for Education (Commonwealth 2005)

For the purposes of considering a request for Reasonable Adjustments under the Disability Standards for Education (Commonwealth 2005), inherent requirements for this subject are articulated in the Unit Description, Learning Outcomes and Assessment Requirements of this entry. The University is dedicated to provide support to those with special requirements. Further details on the support for students with disabilities or medical conditions can be found at the Access and Inclusion website.

Academic Misconduct

Edith Cowan University has firm rules governing academic misconduct and there are substantial penalties that can be applied to students who are found in breach of these rules. Academic misconduct includes, but is not limited to:

  • plagiarism;
  • unauthorised collaboration;
  • cheating in examinations;
  • theft of other students' work;

Additionally, any material submitted for assessment purposes must be work that has not been submitted previously, by any person, for any other unit at ECU or elsewhere.

The ECU rules and policies governing all academic activities, including misconduct, can be accessed through the ECU website.

MAN6302|2|2