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This unit information may be updated and amended immediately prior to semester. To ensure you have the correct outline, please check it again at the beginning of semester.
This unit presents business process management as a fundamental requirement for effective business management. It highlights the critical link between business processes, information technology and the Internet. It presents information technology and e-business technologies as important enablers of business change and discusses how effective implementation of enterprise systems requires good understanding and amendment of enterprise business processes. It discusses the enterprise level, process level and implementation level aspects of managing business processes and emphasizes the critical role managers play in process change. The widely used process improvement methodology Six Sigma is presented as providing a useful set of tools for managing process change. The increasingly pervasive process framework ITIL will be introduced and its focus on servicing the customer will be highlighted.
On completion of this unit students should be able to:
On-campus students attend a weekly three hour session, consisting of a 2 hour lecture with online demonstrations and presentation case material, and a one hour laboratory with lab exercises. Industry standard modelling softwares and methods will be used. The material for this unit will be supplemented with regular industry speakers (where appropriate these will be recorded for off-campus students). For off-campus students the unit will be supported by online readings, discussion topics and tutorials, as well as directed website learning via Blackboard. Regular on line access is required. Industry standard modelling softwares and methods will be provided and used.
GS1 GRADING SCHEMA 1 Used for standard coursework units
Students please note: The marks and grades received by students on assessments may be subject to further moderation. All marks and grades are to be considered provisional until endorsed by the relevant Board of Examiners.
| Type | Description | Value |
|---|---|---|
| Assignment | Demonstrate Process Modelling Tutorial Outcomes | 25% |
| Assignment | Group Case Study Assignment | 25% |
| Examination | Examination | 50% |
| Type | Description | Value |
|---|---|---|
| Assignment | Demonstrate Process Modelling Tutorial Outcomes | 25% |
| Assignment | Group Process Modelling Assignment | 25% |
| Examination | Examination | 50% |
^ Mandatory reference
For the purposes of considering a request for Reasonable Adjustments under the Disability Standards for Education (Commonwealth 2005), inherent requirements for this subject are articulated in the Unit Description, Learning Outcomes and Assessment Requirements of this entry. The University is dedicated to provide support to those with special requirements. Further details on the support for students with disabilities or medical conditions can be found at the Access and Inclusion website.
Edith Cowan University has firm rules governing academic misconduct and there are substantial penalties that can be applied to students who are found in breach of these rules. Academic misconduct includes, but is not limited to:
Additionally, any material submitted for assessment purposes must be work that has not been submitted previously, by any person, for any other unit at ECU or elsewhere.
The ECU rules and policies governing all academic activities, including misconduct, can be accessed through the ECU website.
MAN6910|1|1
This unit information may be updated and amended immediately prior to semester. To ensure you have the correct outline, please check it again at the beginning of semester.
This unit presents business process management as a fundamental requirement for effective business management. It highlights the critical link between business processes, information technology and the Internet. It presents information technology and e-business technologies as important enablers of business change and discusses how effective implementation of enterprise systems requires good understanding and amendment of enterprise business processes. It discusses the enterprise level, process level and implementation level aspects of managing business processes and emphasizes the critical role managers play in process change. The widely used process improvement methodology Six Sigma is presented as providing a useful set of tools for managing process change. The increasingly pervasive process framework ITIL will be introduced and its focus on servicing the customer will be highlighted.
On completion of this unit students should be able to:
On-campus students attend a weekly three hour session, consisting of a 2 hour lecture with online demonstrations and presentation case material, and a one hour laboratory with lab exercises. Industry standard modelling softwares and methods will be used. The material for this unit will be supplemented with regular industry speakers (where appropriate these will be recorded for off-campus students). For off-campus students the unit will be supported by online readings, discussion topics and tutorials, as well as directed website learning via Blackboard. Regular on line access is required. Industry standard modelling softwares and methods will be provided and used. The Australian Computer Society (ASC) have adopted the Skills Framework for the Information Ages (SFIA), an internationally recognised tool to describe capabilities and identify skills and knowledge. This unit meets the SFIA learning outcomes in the following: Assignment (learning outcomes 3,6,8-11) : REQM, DTAN, BPRE, ITMG, BUAN,BSMO, GOVN. Exam (learning outcomes 1-10): REQM, DTAN, BPRE, ITMG, BUAN, BSMO, GOVN.
GS1 GRADING SCHEMA 1 Used for standard coursework units
Students please note: The marks and grades received by students on assessments may be subject to further moderation. All marks and grades are to be considered provisional until endorsed by the relevant Board of Examiners.
| Type | Description | Value |
|---|---|---|
| Assignment | Demonstrate Process Modelling Tutorial Outcomes | 25% |
| Assignment | Group Case Study Assignment | 25% |
| Examination | Examination | 50% |
| Type | Description | Value |
|---|---|---|
| Assignment | Demonstrate Process Modelling Tutorial Outcomes | 25% |
| Assignment | Group Process Modelling Assignment | 25% |
| Examination | Examination | 50% |
^ Mandatory reference
For the purposes of considering a request for Reasonable Adjustments under the Disability Standards for Education (Commonwealth 2005), inherent requirements for this subject are articulated in the Unit Description, Learning Outcomes and Assessment Requirements of this entry. The University is dedicated to provide support to those with special requirements. Further details on the support for students with disabilities or medical conditions can be found at the Access and Inclusion website.
Edith Cowan University has firm rules governing academic misconduct and there are substantial penalties that can be applied to students who are found in breach of these rules. Academic misconduct includes, but is not limited to:
Additionally, any material submitted for assessment purposes must be work that has not been submitted previously, by any person, for any other unit at ECU or elsewhere.
The ECU rules and policies governing all academic activities, including misconduct, can be accessed through the ECU website.
MAN6910|1|2