School: Business and Law

This unit information may be updated and amended immediately prior to semester. To ensure you have the correct outline, please check it again at the beginning of semester.

Please note that there may be some modifications to the assessment schedule promoted in Handbook for Semester 1 2023 Units. All assessment changes will be published by 20th February 2023. All students are reminded to check the handbook at the beginning of semester to ensure they have the correct outline.

  • Unit Title

    Retail Marketing
  • Unit Code

    MKT2700
  • Year

    2023
  • Enrolment Period

    1
  • Version

    2
  • Credit Points

    15
  • Full Year Unit

    N
  • Mode of Delivery

    On Campus
    Online
  • Unit Coordinator

    Ms Melissa FONG-EMMERSON

Description

Retailing is an exciting and dynamic area that reflects the rapid transformation that has evolved and taken place over the past years on a global and societal scale. The retail sector is a major employer, is of economic significance, and is part of the everyday life of consumers. In this unit, we examine key strategic issues within the retail and marketing channels from merchandising to store management. Strategic and tactical aspects are discussed for a broad range of domestic and international businesses selling merchandise and services. We discuss the core functions retail marketing managers face with such as retail strategy, supply chain management and distribution, branding, use of big data and analytical methods for decision-making, communication with customers using social media and mobile channels, enhancing the customer experience, providing a seamless multichannel and omnichannel experience for customers, engagement with corporate social responsibility and the impact of globalisation in business decisions. The unit is built on a foundation of retail marketing theory and covers retail marketing from both a marketplace [traditional] and a marketspace [online] perspective. The unit explores the key success factors of a diverse range of retailers at a local and international level. The unit objective is to equip students with the necessary skills to manage the challenges of modern businesses and retailing. Students experience industry-based assignments exploring the traditional and digital retail space while utilising key industry-based software including e-commerce design and email marketing platforms to advance their marketing industry-ready skills.

Prerequisite Rule

Students must have passed MKT1600.

Equivalent Rule

Unit was previously coded MKT2603, MKT3550

Learning Outcomes

On completion of this unit students should be able to:

  1. Apply relevant theories and frameworks to strategic retail problems.
  2. Articulate the importance and challenges of traditional and digital retail marketing.
  3. Explain the role, structure, and processes involved in retailing from a Business to Business (B2B) & a Business to Consumer (B2C) perspective.
  4. Explain the challenges facing today's modern retailers.

Unit Content

  1. Introduction to the World of Retailing.
  2. Digital Retailing / Multichannel and Omnichannel Retailing.
  3. Customer Buying Behaviour.
  4. Retail Market Strategy.
  5. Retail Locations and Retail Sites.
  6. Financial Strategy.
  7. Information Systems and Supply Chain Management.
  8. Customer Relationship Management.
  9. Planning Merchandise & Buying Merchandise.
  10. Retail Pricing and Retail Communication Mix.
  11. Human Resources and Managing the Store.
  12. Store Layout, Design, and Visual Merchandising.
  13. Sales and Customer Service.

Learning Experience

ON-CAMPUS

Students will attend on campus classes as well as engage in learning activities through ECU's LMS

JoondalupMount LawleySouth West (Bunbury)
Semester 213 x 1 hour labNot OfferedNot Offered
Semester 213 x 2 hour lectureNot OfferedNot Offered

For more information see the Semester Timetable

ONLINE

Students will engage in learning experiences via ECU’s LMS as well as additional ECU learning technologies

Additional Learning Experience Information

Class activities will be conducted with an industry focus, utilising a case study approach for both on and off campus students. The unit is heavily engaged with the retail sector and examples of real life industry situations are discussed and applied within the unit.

Assessment

GS1 GRADING SCHEMA 1 Used for standard coursework units

Students please note: The marks and grades received by students on assessments may be subject to further moderation. All marks and grades are to be considered provisional until endorsed by the relevant School Progression Panel.

ON CAMPUS
TypeDescriptionValue
TestQuiz15%
ReportRetail Marketing Report45%
AssignmentBusiness to Business Pitch and Reflection 40%
ONLINE
TypeDescriptionValue
TestQuiz15%
ReportRetail Marketing Report45%
AssignmentBusiness to Business Pitch and Reflection40%

Disability Standards for Education (Commonwealth 2005)

For the purposes of considering a request for Reasonable Adjustments under the Disability Standards for Education (Commonwealth 2005), inherent requirements for this subject are articulated in the Unit Description, Learning Outcomes and Assessment Requirements of this entry. The University is dedicated to provide support to those with special requirements. Further details on the support for students with disabilities or medical conditions can be found at the Access and Inclusion website.

Assessment

Students please note: The marks and grades received by students on assessments may be subject to further moderation. Informal vivas may be conducted as part of an assessment task, where staff require further information to confirm the learning outcomes have been met. All marks and grades are to be considered provisional until endorsed by the relevant School Progression Panel.

Academic Integrity

Integrity is a core value at Edith Cowan University, and it is expected that ECU students complete their assessment tasks honestly and with acknowledgement of other people's work as well as any generative artificial intelligence tools that may have been used. This means that assessment tasks must be completed individually (unless it is an authorised group assessment task) and any sources used must be referenced.

Breaches of academic integrity can include:

Plagiarism

Copying the words, ideas or creative works of other people or generative artificial intelligence tools, without referencing in accordance with stated University requirements. Students need to seek approval from the Unit Coordinator within the first week of study if they intend to use some of their previous work in an assessment task (self-plagiarism).

Unauthorised collaboration (collusion)

Working with other students and submitting the same or substantially similar work or portions of work when an individual submission was required. This includes students knowingly providing others with copies of their own work to use in the same or similar assessment task(s).

Contract cheating

Organising a friend, a family member, another student or an external person or organisation (e.g. through an online website) to complete or substantially edit or refine part or all of an assessment task(s) on their behalf.

Cheating in an exam

Using or having access to unauthorised materials in an exam or test.

Serious outcomes may be imposed if a student is found to have committed one of these breaches, up to and including expulsion from the University for repeated or serious acts.

ECU's policies and more information about academic integrity can be found on the student academic integrity website.

All commencing ECU students are required to complete the Academic Integrity Module.

Assessment Extension

In some circumstances, Students may apply to their Unit Coordinator to extend the due date of their Assessment Task(s) in accordance with ECU's Assessment, Examination and Moderation Procedures - for more information visit https://askus2.ecu.edu.au/s/article/000001386.

Special Consideration

Students may apply for Special Consideration in respect of a final unit grade, where their achievement was affected by Exceptional Circumstances as set out in the Assessment, Examination and Moderation Procedures - for more information visit https://askus2.ecu.edu.au/s/article/000003318.

MKT2700|2|1

School: Business and Law

This unit information may be updated and amended immediately prior to semester. To ensure you have the correct outline, please check it again at the beginning of semester.

  • Unit Title

    Retail Marketing
  • Unit Code

    MKT2700
  • Year

    2023
  • Enrolment Period

    2
  • Version

    2
  • Credit Points

    15
  • Full Year Unit

    N
  • Mode of Delivery

    On Campus
    Online
  • Unit Coordinator

    Ms Melissa FONG-EMMERSON

Description

Retailing is an exciting and dynamic area that reflects the rapid transformation that has evolved and taken place over the past years on a global and societal scale. The retail sector is a major employer, is of economic significance, and is part of the everyday life of consumers. In this unit, we examine key strategic issues within the retail and marketing channels from merchandising to store management. Strategic and tactical aspects are discussed for a broad range of domestic and international businesses selling merchandise and services. We discuss the core functions retail marketing managers face with such as retail strategy, supply chain management and distribution, branding, use of big data and analytical methods for decision-making, communication with customers using social media and mobile channels, enhancing the customer experience, providing a seamless multichannel and omnichannel experience for customers, engagement with corporate social responsibility and the impact of globalisation in business decisions. The unit is built on a foundation of retail marketing theory and covers retail marketing from both a marketplace [traditional] and a marketspace [online] perspective. The unit explores the key success factors of a diverse range of retailers at a local and international level. The unit objective is to equip students with the necessary skills to manage the challenges of modern businesses and retailing. Students experience industry-based assignments exploring the traditional and digital retail space while utilising key industry-based software including e-commerce design and email marketing platforms to advance their marketing industry-ready skills.

Prerequisite Rule

Students must have passed MKT1600.

Equivalent Rule

Unit was previously coded MKT2603, MKT3550

Learning Outcomes

On completion of this unit students should be able to:

  1. Apply relevant theories and frameworks to strategic retail problems.
  2. Articulate the importance and challenges of traditional and digital retail marketing.
  3. Explain the role, structure, and processes involved in retailing from a Business to Business (B2B) & a Business to Consumer (B2C) perspective.
  4. Explain the challenges facing today's modern retailers.

Unit Content

  1. Introduction to the World of Retailing.
  2. Digital Retailing / Multichannel and Omnichannel Retailing.
  3. Customer Buying Behaviour.
  4. Retail Market Strategy.
  5. Retail Locations and Retail Sites.
  6. Financial Strategy.
  7. Information Systems and Supply Chain Management.
  8. Customer Relationship Management.
  9. Planning Merchandise & Buying Merchandise.
  10. Retail Pricing and Retail Communication Mix.
  11. Human Resources and Managing the Store.
  12. Store Layout, Design, and Visual Merchandising.
  13. Sales and Customer Service.

Learning Experience

ON-CAMPUS

Students will attend on campus classes as well as engage in learning activities through ECU's LMS

JoondalupMount LawleySouth West (Bunbury)
Semester 213 x 1 hour labNot OfferedNot Offered
Semester 213 x 2 hour lectureNot OfferedNot Offered

For more information see the Semester Timetable

ONLINE

Students will engage in learning experiences via ECU’s LMS as well as additional ECU learning technologies

Additional Learning Experience Information

Class activities will be conducted with an industry focus, utilising a case study approach for both on and off campus students. The unit is heavily engaged with the retail sector and examples of real life industry situations are discussed and applied within the unit.

Assessment

GS1 GRADING SCHEMA 1 Used for standard coursework units

Students please note: The marks and grades received by students on assessments may be subject to further moderation. All marks and grades are to be considered provisional until endorsed by the relevant School Progression Panel.

ON CAMPUS
TypeDescriptionValue
TestQuiz15%
ReportRetail Marketing Report45%
AssignmentBusiness to Business Pitch and Reflection 40%
ONLINE
TypeDescriptionValue
TestQuiz15%
ReportRetail Marketing Report45%
AssignmentBusiness to Business Pitch and Reflection40%

Disability Standards for Education (Commonwealth 2005)

For the purposes of considering a request for Reasonable Adjustments under the Disability Standards for Education (Commonwealth 2005), inherent requirements for this subject are articulated in the Unit Description, Learning Outcomes and Assessment Requirements of this entry. The University is dedicated to provide support to those with special requirements. Further details on the support for students with disabilities or medical conditions can be found at the Access and Inclusion website.

Assessment

Students please note: The marks and grades received by students on assessments may be subject to further moderation. Informal vivas may be conducted as part of an assessment task, where staff require further information to confirm the learning outcomes have been met. All marks and grades are to be considered provisional until endorsed by the relevant School Progression Panel.

Academic Integrity

Integrity is a core value at Edith Cowan University, and it is expected that ECU students complete their assessment tasks honestly and with acknowledgement of other people's work as well as any generative artificial intelligence tools that may have been used. This means that assessment tasks must be completed individually (unless it is an authorised group assessment task) and any sources used must be referenced.

Breaches of academic integrity can include:

Plagiarism

Copying the words, ideas or creative works of other people or generative artificial intelligence tools, without referencing in accordance with stated University requirements. Students need to seek approval from the Unit Coordinator within the first week of study if they intend to use some of their previous work in an assessment task (self-plagiarism).

Unauthorised collaboration (collusion)

Working with other students and submitting the same or substantially similar work or portions of work when an individual submission was required. This includes students knowingly providing others with copies of their own work to use in the same or similar assessment task(s).

Contract cheating

Organising a friend, a family member, another student or an external person or organisation (e.g. through an online website) to complete or substantially edit or refine part or all of an assessment task(s) on their behalf.

Cheating in an exam

Using or having access to unauthorised materials in an exam or test.

Serious outcomes may be imposed if a student is found to have committed one of these breaches, up to and including expulsion from the University for repeated or serious acts.

ECU's policies and more information about academic integrity can be found on the student academic integrity website.

All commencing ECU students are required to complete the Academic Integrity Module.

Assessment Extension

In some circumstances, Students may apply to their Unit Coordinator to extend the due date of their Assessment Task(s) in accordance with ECU's Assessment, Examination and Moderation Procedures - for more information visit https://askus2.ecu.edu.au/s/article/000001386.

Special Consideration

Students may apply for Special Consideration in respect of a final unit grade, where their achievement was affected by Exceptional Circumstances as set out in the Assessment, Examination and Moderation Procedures - for more information visit https://askus2.ecu.edu.au/s/article/000003318.

MKT2700|2|2