Handbook : Unit informationEdith Cowan University

School: Business and Law

This unit information may be updated and amended immediately prior to semester. To ensure you have the correct outline, please check it again at the beginning of semester.

Please note that given the circumstances of COVID-19, there may be some modifications to the assessment schedule promoted in Handbook for Semester 1 2020 Units. Students will be notified of all approved modifications by Unit Coordinators via email and Unit Blackboard sites. Where changes have been made, these are designed to ensure that you still meet the unit learning outcomes in the context of our adjusted teaching and learning arrangements.

• Unit Title

  Cultural Business Intelligence

• Unit Code

  SBL2100

• Year

  2020

• Enrolment Period

  1

• Version

  1

• Credit Points

  15

• Full Year Unit

  N

• Mode of Delivery

  On Campus
  Online

• Unit Coordinator

  Dr Azadeh SHAFAEI DARASTANI

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Description

Student learning in this unit focuses on developing cross-cultural intelligence and competencies in business and intelligence whilst taking a practical approach to self-discovery and working with people from diverse backgrounds. The ultimate aim is to build individual and professional capacity, and develop management knowledge through a better appreciation and understanding of culture and how it manifests in organisational and business settings.

Equivalent Rule

Replaces INB2101

Learning Outcomes

On completion of this unit students should be able to:

1. Critically evaluate a range of cultural aspects that impact global business activities.
2. Use appropriate interpersonal skills and behaviours to resolve conflicts in culturally-diverse business organisations.
3. Respond to situations in an organisational context demonstrating sensitivity to cultural differences.
4. Apply strategies to manage cross-cultural issues in teams or individually within global organisations.

Unit Content

1. Business, cultures and social customs.
2. Contrasting cultural values and cultural shock in a business setting.
3. Navigating the cultural minefield.
4. Global business etiquette.
5. Contemporary issues in intercultural business communication.
6. Managing multi-cultural teams.
7. The role of contextual language differences in cross-cultural management.
8. Oral and non-verbal business communication patterns.
9. The nature of intercultural communication in business.
10. Universal systems.
11. Written communication patterns in business.

Learning Experience

ON-CAMPUS

Students will attend on campus classes as well as engage in learning activities through ECU Blackboard.

For more information see the Semester Timetable

ONLINE

Students will engage in learning experiences through ECU Blackboard as well as additional ECU learning technologies.

Additional Learning Experience Information

The unit will deploy a mixture of face-to-face plenary sessions, role-plays, business case studies, online readings and activities, and self-paced work. Industry leaders will feature as guest lecturers, enabling learners to make the connections between theory and practical application. Student activities will require independent and team-based work, both within and outside sessions - group work will form a critical component of unit activities.

Assessment

GS1 GRADING SCHEMA 1 Used for standard coursework units

Students please note: The marks and grades received by students on assessments may be subject to further moderation. All marks and grades are to be considered provisional until endorsed by the relevant Board of Examiners.

Core Reading(s)

• Maude, B. (2016). Managing cross-cultural communication : principles and practice (2. edition). London: Macmillan Education. Retrieved from https://ecu.on.worldcat.org/oclc/948972074

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