Handbook : Unit informationEdith Cowan University

School: Business and Law

This unit information may be updated and amended immediately prior to semester. To ensure you have the correct outline, please check it again at the beginning of semester.

• Unit Title

  Managing Recreation Services and Facilities

• Unit Code

  SPM2104

• Year

  2017

• Enrolment Period

  1

• Version

  1

• Credit Points

  15

• Full Year Unit

  N

• Mode of Delivery

  On Campus
  

• Unit Coordinator

  Dr David LAMB

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Description

This unit applies management theory to recreation services and facilities, as well as examining the influence of government agencies on recreation management. It includes an emphasis on the principles of planning, design and operations as required for efficient recreation facility design and management, as well as a focus on the application of relevant contemporary business practices (human resource management, customer service, benchmarking and risk management) and sustainability (economic, social and environmental perspectives) in the recreation industry. Students are also provided with the opportunity of gaining experiential knowledge of the planning and management of recreation services and facilities during a short-term industry practical placement in a staffed, recreation facility.

Equivalent Rule

Unit was previously coded LMS2103, LMS3202

Learning Outcomes

On completion of this unit students should be able to:

1. Argue the key aspects of economic, social and environmental sustainability as they relate to the recreation industry.
2. Compare and contrast the three sectors of recreation delivery, with a particular focus on the role of government agencies.
3. Demonstrate an understanding of recreation planning and the facility design process, including the role of a needs assessment, community consultation, feasibility studies and design options.
4. Discuss and apply the concept risk management as it relates to recreation services and facility management.
5. Explain human resource management and customer service practices as they apply to the management of recreation services and facilities.
6. Explain the role, and apply the tools, of benchmarking as utilised in the recreation industry.
7. Interpret and explain the relationship of recreation service management to facility design.
8. Produce evidence of professional industry practice experience through a portfolio.

Unit Content

1. Benchmarking in the recreation industry.
2. Facility design process and options.
3. Human resource management: recruitment, training and retention.
4. Interface between management and facility design.
5. Managerial and decision making skills: customer service (including conflict resolution) and risk management.
6. Recreation planning processes, techniques and strategies: needs assessment, community consultation and feasibility studies.
7. Scope and sectors of recreation industry, including setting the scene for employment.
8. State, regional and local recreation facility planning.
9. Sustainability: economic, social and environmental perspectives.

Additional Learning Experience Information

The mode of delivery for this unit is through weekly on-campus seminars. The learning and teaching approach in this unit is enhanced through in-class discussions, where the skills of working effectively with other (specifically team working and task collaboration), communicating effectively, critical appraisal skills and the ability to generate ideas are emphasised. The unit involves engaged teaching through case study work, guest lectures from industry professionals and a recreation facility site visit. Students are also required to undertake a professionally supervised, work integrated learning experience of a minimum of 25 hours in a staffed, recreation facility setting. Successful completion of this unit requires students to complete individual assessment items, which are assessed for quality academic and professional standards, including written communication (structure, language and conventions), critical analysis (depth of thought, development of argument, logical analysis and insight), depth and breadth of coverage, and the ability to research effectively, using both academic and contemporary sources.

Assessment

GS1 GRADING SCHEMA 1 Used for standard coursework units

Students please note: The marks and grades received by students on assessments may be subject to further moderation. All marks and grades are to be considered provisional until endorsed by the relevant Board of Examiners.

* Assessment item identified for English language proficiency

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