Handbook : Unit informationEdith Cowan University

School: Business and Law

This unit information may be updated and amended immediately prior to semester. To ensure you have the correct outline, please check it again at the beginning of semester.

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• Unit Title

  Managing Recreation Services and Facilities

• Unit Code

  SPM2104

• Year

  2022

• Enrolment Period

  1

• Version

  2

• Credit Points

  15

• Full Year Unit

  N

• Mode of Delivery

  On Campus
  Online

• Unit Coordinator

  Dr Ruth Diana SIBSON

Description

This unit applies management theory to sport and recreation services and facilities, as well as examining the influence of government agencies on sport and recreation management. It includes an emphasis on the principles of planning, design and operations as required for efficient facility and infrastructure management, as well as a focus on the application of relevant contemporary business practices (human resource management, customer service, benchmarking and risk management) and sustainability (economic, social and environmental perspectives) in the sport and recreation industries.

Equivalent Rule

Unit was previously coded LMS2103, LMS3202

Learning Outcomes

On completion of this unit students should be able to:

1. Explain recreation planning and the facility design process, including the role of a needs assessment, community consultation, feasibility studies and design options.
2. Position key aspects of economic, social and environmental sustainability as they relate to the recreation industry.
3. Apply contemporary business practices, including human resource management, customer service, benchmarking and risk management as relevant to recreation services and facility management.
4. Reflect on key planning, design and operations principles to evaluate a recreation facility's effectiveness in serving the public's needs.
5. Apply reflective practice to identify learning opportunities that address development needs for career progression.

Unit Content

1. Scope and sectors of the recreation industry, including possibilities for employment.
2. State, regional and local recreation planning.
3. Recreation planning processes, techniques and strategies: socio-economic and demographic characteristics, needs assessment, community consultation and feasibility studies.
4. Facility/infrastructure design process and options, including interface with management.
5. Sustainability: economic, social and environmental perspectives.
6. Facility operations management and Total Quality Management (TQM).
7. Human resource management: recruitment, training and retention.
8. Managerial and decision-making skills: customer service (including conflict resolution) and risk management.
9. Benchmarking in the recreation industry.

Learning Experience

ON-CAMPUS

Students will attend on campus classes as well as engage in learning activities through ECU's LMS

For more information see the Semester Timetable

ONLINE

Students will engage in learning experiences via ECU’s LMS as well as additional ECU learning technologies

Additional Learning Experience Information

Guest lecturers from sport, recreation and government agencies are used in this unit to enhance the learning experiences of students by providing industry insights and networking opportunities. As a component of the Recreation Facility Operations Management Assignment assessment item, students have the option of completing a short-term, 20-hour minimum, professionally supervised, work integrated learning placement in a staffed, recreation facility.

Assessment

GS1 GRADING SCHEMA 1 Used for standard coursework units

Students please note: The marks and grades received by students on assessments may be subject to further moderation. All marks and grades are to be considered provisional until endorsed by the relevant School Progression Panel.