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2. Activate your account

Now that you've accepted your offer to study at ECU, you'll need to set up a student account.

This will give you a login ID and password for accessing a whole range of ECU systems and resources, including the Student Portal.

The first time you'll need this is to download important course information to help you enrol.

Please be aware that your student email is the main communication channel between us and you, so please check it regularly!

Important

Important notes

Before you start this step

You won't be able to activate your account until you've accepted your offer.

Accept your offer now

Already a student or been here before?

If you're a current student or returning to study at ECU, you have an account already. You may need to reset your login details. If you've forgotten them, please contact the IT Service Desk.

Follow these 4 steps

There are 4 simple steps to follow to activate your new account.

  • Part 1. Authenticate your details with a Student Number and date of birth.
  • Part 2. Set your ECU password and agree to the terms and conditions.
  • Part 3. Confirm your login ID and email address.
  • Part 4. Set up Multifactor Authentication.
Note

Note

Multifactor Authentication (MFA)

Multifactor Authentication, or MFA, is a two-step verification solution that helps protect your and ECU's information assets and is compulsory for all ECU students. You will need to register for MFA after you activate your account.

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uni•speak

What does
that mean?
Here's a quick guide to some of the things we mention during the Get Started stage.

  • Multi Factor Authentication, or MFA, is an added level of security used by many organisations to protect data and individuals' privacy.

    As part of your login to your ECU email account, you'll be required to enter a 4-digit code that will be sent to you via text message, or another method selected by you.

    If you haven't already done so, here's how to set up your MFA.

  • Your student email account is used extensively by us to contact you. It'll provide you with updates and information about your enrolment, fees, exams, semester results and important dates.

    Your lecturer or tutor will also use this account to contact you should the need arise.

    It's the only email address the university will use to contact you, so check your student email account regularly.

  • Your student email address is configured like this: username@our.ecu.edu.au

    You access your emails by logging into the Student Portal. Select 'My ECU Email' from the left-hand menu.

    Also see 'Student email account'.

  • Your Student Portal is your personal homepage on the ECU website, allowing you to access Canvas, SIMO, web mail, the library, a list of your enrolled units and other university information and services.

    Select Student/Staff Portal from the ECU Homepage, then login using your ECU login ID and password.

    Your login ID is the start of your email address before @our.ecu.edu.au. Your student number is not your login ID.

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