Access and Equity

Access and Equity work across the university to provide courses, services and programs to foster an environment where everyone feels welcome, respected, and supported to fully participate in their studies and employment. The directorate comprises three teams, working in partnership with each other and the wider University: Academic Pathway Programs, Access and Inclusion and Equity Projects

Brand and Marketing

Brand and Marketing leads ECU’s brand, marketing and communications requirements to deliver the University’s strategic objectives. Key responsibilities include brand development and management, advertising and promotions, public relations and corporate communications, corporate events, digital marketing, social media, web design and development, and sponsorships.

Business Growth and Development

Business Growth and Development provides support to current and prospective students through inbound and outbound communications and enquiry management. It incorporates a Customer Strategy and Planning function, responsible for driving a customer-centric approach within the University, and guides Schools in developing and executing specific growth strategies aligned with ECU’s strategic goals and initiatives.

Centre for Learning and Teaching

The Centre for Learning and Teaching provide a variety of services to our teaching, learning and staff communities such as staff development opportunities, teaching technologies, student preparation for university courses and expert advice on teaching and learning.

Digital and Campus Services

Finance and Business Services

Our Finance and Business team provide a valued financial management service ensuring we operate with effective governance and financial integrity.

Graduate Research Services

Our Graduate Research Services offers support and services to research masters and doctoral students, their supervisors and faculties. We aim to enhance the quality of the research experience by providing training, peer-to-peer support and promoting research culture through seminars, academic events and social activities.

People and Culture

Defines the University’s staffing practices that help staff with activities including recruitment and appointment, staff planning, employee relations and performance improvement, setting pay, benefits and conditions and ensuring our work environment is safe and productive.

International Office

The International Portfolio is responsible for leading the University's international growth, engagement and the establishment of new international education and commercial enterprises. It manages the University's principal international partnerships, and it develops and supports international relationships that: enhance the University's global reputation; grow international student participation and income; deliver high quality transnational education programs; attract students to the University though international partnerships and pathways; secure access to new resources for research and research students; and, enable student and staff mobility for collaboration with international partners.

The portfolio performs strategic planning and development functions in very close conjunction with Schools to support their success in the diverse activities which exemplify ECU's Internationalisation.

Library Services

The Library is a place for the on and offshore University community (student, staff, alumni, community networks) to access study and research support. Use ECU Worldsearch and subject databases for access to books, journal articles and other materials for your studies and research. Support for assignments and research is available through workshops, tutorials and individual assistance.

Office of Development and Alumni Relations

The Office of Development and Alumni Relations is responsible for building and maintaining life-long, mutually beneficial relations with ECU's alumni and community partners including achieving philanthropic and 'in-kind' support. The Office is responsible for supporting alumni as individuals and groups, encouraging their participation in the life of the University and securing financial support for ECU's strategic priorities.

Research Services

Research Services plays a crucial role in facilitating our research outcomes by providing staff with assistance in identifying funding opportunities through to submitting grant applications. The Innovation arm of Research Services assists researchers in assessing their inventions for commercial potential and providing guidance on commercialising their inventions.

Strategic and Governance Services

Strategic and Governance Services supports ECU’s Governing Council and provides advice and expertise to the senior leadership and the University community in relation to performance and governance matters to enable the University to meet its strategic objectives and operational requirements. Strategic and Governance Services is comprised of five functional areas - University Governance, Strategy & Performance, Legal & Integrity, Academic Quality and Standards, and Risk & Assurance.

Student Administration

ECU's Student Administration directorate supports the student experience through robust systems, data and resources that facilitate a streamlined transactional and digital self-service capability. It processes admission applications, manages fees and scholarships, and provides examination logistics and result administration. It also develops and maintains academic and examination timetables and supports CRM and student systems.

Student Life

The Student Life directorate collaborates with all ECU student service providers to facilitate delivery of a seamless student experience. It delivers services for current students, including face-to-face enquiry services, course advice, health, counselling, equity, diversity and disability services, transnational and national program support, student success programs and student transitions and careers and employability services.