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Library equipment upgrade commencing soon

Thursday, 16 March 2023

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  • An image of the new self-loan station to be installed at ECU Campus Libraries.

    Library systems equipment will soon be upgraded at each Campus Library, introducing new features such as mobile app check-in and check-outs and individual hold lockers, and offering improved accessibility. Image: https://www.fetechgroup.com/self-service

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We are pleased to share that an equipment upgrade is shortly to be implemented at Campus Libraries.

After much planning and preproduction, each Library will soon have installed:

  • upgraded 24/7-access return chutes
  • upgraded smart return shelves
  • upgraded self-check machines
  • hold lockers (new feature)

The new equipment will improve your self-service options, ensuring staff and students can easily access and return physical Library resources.

The upgrade will be handled by experienced technicians familiar with the niche hardware.

Changes to procedure

During the short interval between removal and installation at each campus, our enquiry desk staff can manage any loans and returns which are normally processed through the Library systems equipment, as Library enquiry desk services will be unaffected.

During Library opening hours the desks are always staffed.

The after-hours return chutes will remain in use throughout the upgrade.

Improvements

  • New hold lockers will cater for individual holds and provide more security.
  • We have sourced height-adjustable equipment for some of the replacements, improving accessibility.
  • Returns will be instantly registered in your Library account at point of return when using the new return shelves and return chutes.
  • Easy to use, interactive interface on the self-check machines.
  • Mobile apps for check-in and check-out of items coming soon.

Timelines

Equipment removal dates:

  • Joondalup: 20 March
  • Mount Lawley: 21 March
  • South West: 22 March

Equipment installation dates:

  • Joondalup: 21-23 March
  • Mount Lawley: 24-28 March
  • South West: 29-30 March

Please note a delivery delay means some final aspects of the install will be finalised in April.

Further information

For queries please contact the Library

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