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Complaints Resolution and Integrity

Complaints Resolution and Integrity

The University welcomes feedback (including any concerns or complaints) as an avenue for continuous improvement and to assist us in creating and maintaining a safe, positive and harmonious learning and work environment for our students and staff.

We place a high value on integrity and have a vision for ECU students, graduates and staff to be highly regarded as ethical contributors to society.

We have commitment to creating an environment that promotes ethical conduct by embracing standards of quality, reliability and lawfulness.

Sexual assault and sexual harassment

At ECU we are committed to a safe learning and working environment. Sexual assault and sexual harassment is unacceptable.

We have a Sexual Assault and Sexual Harassment Policy to support and articulate the University’s commitment to prevent and address sexual assault and sexual harassment.

We encourage you to report any incident of sexual assault or sexual harassment that you experience or witness on our campuses, or at any of our activities, to ECU. You can remain anonymous.

For more information, including where to access support and how to support other people, head to our student intranet.

Western Australia Reportable Conduct Scheme

The Reportable Conduct Scheme in Western Australia is a system that aims to make children safer. It requires heads of organizations, including universities, that exercise care, supervision, or authority over children to notify the WA Ombudsman of allegations of, or convictions for, child abuse by their employees.

The University Values and Staff Code of Conduct are indicative of the importance the University places on ethical behaviour.  The University does not tolerate improper conduct and  is committed to the aims and objectives of the Reportable Conduct Scheme which includes measures to help prevent child abuse and improve the systems and processes for preventing and dealing with complaints and reports of child abuse.

Further information about the Reportable Conduct Scheme is available from the ECU Reportable Conduct Scheme and WA Ombudsman Reportable Conduct Scheme webpages. We encourage you to report any alleged incidents of child abuse by ECU staff that you experience or witness. You may remain anonymous when reporting.

Report an Incident of Child Abuse

How to make a complaint

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Complaints Resolution

How does ECU handle and resolve student, public and staff complaints? How do I lodge a formal complaint?

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ECU Students

What are my rights, obligations and resources available to me?

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ECU Staff

Where do I go to lodge a complaint or report conduct related issues?

Integrity

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Conflict of Interest / Acceptance of Gifts by ECU Staff

I have a conflict of interest as a staff member, how and where do I declare? I received a gift, can I keep it and what are my obligations?

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Equality, Diversity and Disability

I have a disability and need further assistance. What options are available to me?

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Fraud and Misconduct Prevention Management

How do I report suspected misconduct or fraud? Does the University have a policy and guidelines I can refer to?

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Public Interest Disclosure

What is a Public Interest Disclosure and how do I make one?

Reporting Incidents

People in line to enter an event.

Personal safety or wellbeing concern

If you have any concerns about your safety or the wellbeing of any person then please report them to our incident management team using our online incident report form.

Health and safety

Occupational Health and Safety incident

Staff are responsible for reporting any incident involving a staff member, student, contractor or visitor. This must be reported to your supervisor as soon as practical.

Information security

Information Security Incident

Report abusive or suspicious emails, unusual behaviour of computer equipment etc.

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