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    Dr Erwin Losekoot

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  • Dr E.L CV (PDF File242.4 KB)
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Dr Erwin Losekoot

Senior Lecturer

Staff Member Details
Telephone: +61 8 6304 3137
Mobile: 0493 930 293
Email: e.losekoot@ecu.edu.au
Campus: Joondalup  
Room: JO2.240  
ORCID iD: https://orcid.org/0000-0001-6077-3724

Erwin is interested in developing research and teaching in hospitality-related topics such as meaningful experiences, hospitableness and hostmanship. He would welcome opportunities for working with the hospitality industry and other sectors such as healthcare and transport, and for collaborating in cross-disciplinary research projects.

Background

Born in Purmerend, The Netherlands, Erwin travelled widely with his parents as a child before studying in Glasgow, UK. He has since worked in the USA, England, Scotland, Hong Kong, Iran, New Zealand, Vietnam, The Netherlands and now Australia. He is a citizen of The Netherlands and a permanent resident of New Zealand. Erwin speaks Dutch and English.

On graduating from The Scottish Hotel School, University of Strathclyde, Glasgow, UK (BA 1990) Erwin worked onboard P&O Princess Cruises Fair Princess and Star Princess ships in Alaska, Mexico, the Panama Canal and the Caribbean. He then worked for the Sheraton Grand in Edinburgh, UK and Cameron House Hotel. Loch Lomond before completing his MBA at Edinburgh University Management School (MBA 1995). He then worked for Holiday Inn Crowne Plaza London Heathrow and Technicolor Video Services in their quality assurance department.

In 1999 he returned to Glasgow to work as Sir Hugh Wontner Lecturer at Strathclyde University. In that time he also taught offshore modules in Helsinki, Finland, in Tehran, Iran and Hong Kong SAR, China. In 2009 he moved to Auckland University of Technology in Auckland, New Zealand, where he also completed his PhD investigating ‘the airport customer experience’ (PhD 2015). In 2018 he taught at the Saigon campus of RMIT Vietnam, before taking up the position of Professor of Hospitality Studies at the Hotel Management School Leeuwarden (HMSL), NHL Stenden University of Applied Sciences, in Leeuwarden, The Netherlands. He was also the Conference Chair for CHME2023 and led the Academy of International Hospitality Research, the research unit of HMSL. In January 2024 he moved to Perth to join ECU.

Professional Associations
  • Fellow Institute of Hospitality (FIH)
  • Fellow Higher Education Academy (FHEA)
  • Fellow Royal Geographical Society (FRGS)

Research Areas and Interests

Hospitality studies

Hospitality management

Airports

Qualitative research methods

ECU Research Themes

Society and culture

Hospitality

Media Topics

Hospitality

Airports

Qualifications

  • Doctor of Philosophy, New Zealand, 2015.

Research Outputs

2024

Journal Articles

  • Kitchen, E., Goh, E., Steriopoulos, E., Harkison, T., Drake, C., Robertson, M., Losekoot, E., Waterston, L. (2024). Preparing tourism, hospitality and events graduates to be industry ready: extending the three-factor model of authentic learning. Studies in Higher Education, 2024(Article in press), 19 pages. https://doi.org/10.1080/03075079.2024.2420868.
  • Velthuis, SJ., Mitas, O., Losekoot, E., Bastiaansen, M. (2024). Commercial friendships in pubs: Defining the quality, levels, and process. International Journal of Hospitality Management, 123(Article in press), Article number 103932. https://doi.org/https://doi.org/10.1016/j.ijhm.2024.103932.
  • El Hajal, G., Losekoot, E. (2024). Gen Z talent management: Hospitality industry insights. Journal of Human Resources in Hospitality & Tourism, 2024(Article in press), 24 pages. https://doi.org/https://doi.org/10.1080/15332845.2024.2405790.
  • Duursma, G., Losekoot, E., De Jong, G. (2024). Welcoming volunteers: A case study on supporting hospitable behaviours in hospitals. Hospitality & Society, 14(3), 319-342. https://doi.org/https://doi.org/10.1386/hosp_00085_1.

2023

Journal Articles

  • Assen, H., Benhadda, L., Losekoot, E., Van, DM. (2023). Design thinking in hospitality education: Lessons learned and future opportunities. Journal of Hospitality, Leisure, Sports and Tourism Education, 32(2023), article number 100439. https://doi.org/10.1016/j.jhlste.2023.100439.
  • Duursma, G., Losekoot, E., De, JG. (2023). The role of volunteers in creating hospitality: Insights from museums. Journal of Hospitality and Tourism Management, 54(2023), 373-382. https://doi.org/10.1016/j.jhtm.2023.01.008.

Conference Publications

  • Losekoot, E. (2023). Hostmanship - new wine into old wineskins?. CAUTHE 2023: West, East, South, North: Redirecting Research in Tourism, Hospitality and Events: Proceedings of the 33rd Annual Conference (218-221). Council for Australasian University Tourism and Hospitality Education (CAUTHE). https://doi.org/10.3316/informit.931121171685427.

2022

Book Chapters

2021

Book Chapters

  • Benhadda, L., Losekoot, E. (2021). Stepping internationally with DBE. Stepping into Design-Based Education (61-73). NHL Stenden University of Applied Sciences.

Journal Articles

  • Zhang, R., Losekoot, E. (2021). How do employees really feel about team building? An exploratory netnographic investigation. Research in Hospitality Management, 11(2), 151-158. https://doi.org/10.1080/22243534.2021.1917797.

Conference Publications

  • Spring, J., Losekoot, E. (2021). Bounded hospitality. CAUTHE 2021 Conference Online: Transformations in Uncertain Times: Future Perfect in Tourism, Hospitality and Events: Proceedings of the 31st Annual Conference (284-286). Council for Australasian University Tourism and Hospitality Education (CAUTHE). https://doi.org/10.3316/informit.686438679778540.
  • Erickson, A., Losekoot, E. (2021). If COVID-19 doesn't kill you, uber eats will: Hospitality entrepreneurs' views on food aggregators. CAUTHE 2021 Conference Online: Transformations in Uncertain Times: Future Perfect in Tourism, Hospitality and Events: Proceedings of the 31st Annual Conference (375-377). Council for Australasian University Tourism and Hospitality Education (CAUTHE). https://doi.org/10.3316/informit.686960402973770.

2020

Journal Articles

  • Singleton, P., Losekoot, E. (2020). Exploring the key components of a contemporary hospitality servicescape: Architecture, theology and community. Research in Hospitality Management, 10(1), 13-20. https://doi.org/10.1080/22243534.2020.1790205.

Conference Publications

  • Lawson, A., Losekoot, E. (2020). Exploring career experiences of Māori in hotels. CAUTHE 2020: 20: 20 Vision: New Perspectives on the Diversity of Hospitality, Tourism and Events (78-84). Council for Australasian University Tourism and Hospitality Education (CAUTHE). https://doi.org/10.3316/informit.046582446771952.

2019

Book Chapters

Journal Articles

2018

Journal Articles

  • Losekoot, E., Theresa, Z. (2018). Retirement villages: Hospitals or hospitality operations – Management attributes and traits. Journal of Hospitality and Tourism Management, 34(2018), 75-81. https://doi.org/10.1016/j.jhtm.2017.12.003.
  • Losekoot, E., Lasten, E., Lawson, A., Chen, B. (2018). The development of soft skills during internships: The hospitality student’s voice. Research in Hospitality Management, 8(2), 155-159. https://doi.org/10.1080/22243534.2018.1553386.

Research Student Supervision

Current Supervisions

Associate Supervisor

  • Doctor of Philosophy, The impact of virtual influencer endorsements in short travel videos on viewers' behavioural intentions

Completed Supervisions

No data available
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