Incident in the waiting room

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Incident in the waiting room

This training resource, ‘Incident in the waiting room – Managing upwards to avoid adverse events’, uses a problem-based learning scenario to highlight the importance of managing upwards (or ‘getting things done through those who supervise us’) and its implications for interprofessional collaborative practice.

To use this resource, you will need to read the Facilitators' Guide and view the simulation-based video (please see the instructions provided below).

After completing the resource, please click the red ‘Survey’ button on the right to provide your feedback.

The scenario

A young resident doctor has recently started work in a regional hospital. In the waiting room of this hospital a man collapses. An experienced nurse takes charge of the care for this patient, but is not using current evidence-based practice. The young resident doctor wants to intervene, but does not know how to address his experienced colleague.

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Title: Incident in the waiting room

How to use this IPL training resource

This resource consists of two components: a simulation-based video, and an accompanying Facilitators' Guide. To complete this resource, you will need to read the Guide and view relevant scenes from the video when directed. At relevant points you will be asked to reflect on the content covered and answer related questions.

Specifically, the resource requires that you:

Read Sections One and Two of the Guide and answer the questions on interprofessional learning, and managing upwards to avoid adverse events;
Watch the simulation-based video ‘Incident in the waiting room’ and answer the questions in Section Three of the guide; and
Refer to Section Four of the Guide for a literature review about managing upwards, particularly to avoid adverse events.

To read the Guide, please click on the PDF link located in the right corner of this page. To view the video, please click the play icon on the video file embedded above.

Learning outcomes

The key interprofessional learning message of this resource is: Managing upwards to avoid adverse events - how to address incorrect behaviour in an acute situation.

Learning outcomes will be addressed through the consideration and discussion of content provided on interprofessional practice generally and, more specifically, on managing upwards to avoid adverse events.

Survey

After completing the resource please take a few minutes (five minutes on average) to complete the survey. Simply click on the red ‘Complete Survey’ button located in the right hand corner of the page. Your feedback is important and will make an invaluable contribution to the development of future IPL training resources.

Suggested citation

This material was collaboratively developed by Edith Cowan University and the Western Australian Clinical Training Network, Department of Health.

Copyright to this material belongs to the Australian Government and Western Australia Department of Health. Apart from any fair dealing for personal, academic, research or non-commercial use, no part may be reproduced without written permission from the Western Australian Clinical Training Network, Department of Health. Educators are welcome to include these resources in teaching and learning materials, provided they are appropriately acknowledged as follows.

This material belongs to the Australian Government and Western Australia Department of Health, under the provisions of the Copyright Act 1968 (Commonwealth of Australia).

When quoting material from individual resources state:
Edith Cowan University (Perth), Western Australian Department of Health and The Australian Government. (2013). Interprofessional Learning (IPL) Through Simulation Project. Incident in the waiting room — Managing upwards to avoid adverse events. Retrieved <insert date [e.g. 30 June, 2013]>, from http://www.ecu.edu.au/community/health-advancement/interprofessional-learning-resources/resources/incident-in-the-waiting-room.

Interprofessional learning resources